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[Zyxel Circle] Auto-Renewal Service for USG FLEX H Series Is Now Available in Circle
Circle partners can now enable Auto-Renewal for supported USG FLEX H Series security licenses directly in Zyxel Circle. Once enabled, your eligible license plan can renew automatically to help reduce manual follow-up and keep service coverage running smoothly. Why enable Auto-Renewal in Circle? More USG FLEX H Series…
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[Trade-Up Program] Say Goodbye to Legacy USG, Hello to Next-Level Security!
Time to Trade Up: Upgrade Your Legacy USG and Unlock a Powerful New Experience Is your Legacy USG device holding your network back? Our Trade-Up Program is your chance to leap into the next era of secure networking—smarter, faster, and cloud-managed. About the Trade-Up Program Our Trade-Up Program provides a streamlined…
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[2026 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on: Mar 7, 2026, from 9:00 AM to 10:00 AM (UTC+8) During this period, the SecuReporter portal services and some related functions will be suspended. However,…
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[Important Announcement] End of FTP Service Support for Home NAS Series
Dear Users, To provide a more secure and reliable service experience, we would like to inform you that FTP service support for the Home NAS series will be officially discontinued at the end of December 2025. Please take the necessary steps in advance to prepare for this change using the workaround provided below. Timeline…
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[What's New] Passwordless, Secure Access - Zyxel Account Now Supports Passkeys
A Passwordless Future For decades, we’ve relied on passwords—a string of characters that’s either too simple to be secure or too complex to remember. It’s a game of endless resets, sticky notes, and the constant fear of a data breach. But what if you could just… stop? At Zyxel, we understand that strong security is the…
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Passkeys: A Seamless, Passwordless Login to your Zyxel Account
1. Benefits and User Guide for Passkey A Passkey is a new sign-in method that lets you securely log in to websites and apps the same way you unlock your device, using a fingerprint, face recognition, or a device password. This feature allows all users to securely log in to their Zyxel Account, regardless of whether they…
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Zyxel Store Referral Program — How It Works & How You Earn
The Referral Program is part of the Zyxel Store Rewards Program. It allows Zyxel Store customers to invite friends or colleagues to shop at Zyxel — and earn Store Coins when those referrals place their first order. It’s a win-win: Your friend saves on their first Zyxel Store purchase. You earn Store Coins you can use like…
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[What's New] Zyxel SecuReporter 2.5.25 Software Update
Zyxel is committed to continuously updating your devices and services for important maintenance. This latest release enhances many functions of security appliances—including Smart Weekly Report Summaries and Flexible Time Range Selection. Feature Enhancements 📝Smart Weekly Report Summaries In the Weekly Report notification…
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[Zyxel Circle] 🔔 Now Live: Pay As You Go – Flexible Licensing, Your Way!
Looking for more flexibility in license management? Experience true flexibility with Zyxel’s Pay As You Go (PAYG) service – exclusively for Circle Partners. Activate it when needed, adjust anytime, and only pay for the services you use. PAYG gives you the freedom to scale as your business grows, without the constraints of…
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Empowering MSP Operations: A Unified Management Approach
MSPs face increasing challenges—juggling multiple platforms, complex licensing, and repetitive tasks that drain time and limit growth. To solve these pain points, Zyxel Networks has introduced its Design for MSP, a unified strategy anchored in the Nebula Cloud Networking platform and extended by complementary services such…
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[2025 October] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on October 2, 2025, from 9:00 AM to 11:00 AM (UTC+8). During this period, the SecuReporter portal services and some related functions will be suspended. However,…
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[2025 August] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Aug 19, 2025, from 9:00 AM to 11:00 AM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
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🎉Turn Your Community Points into Real Rewards🎉
Your Community Points are now Zyxel Store Coins — and Coins = cash at checkout. Post questions, share answers, or help others in the Community — and use your Coins to get the Zyxel products you love. It’s easy, rewarding, and now even better. 🎉 Launch Bonus: Double Coins on All Activities! 🗓 Aug 12 – Oct 31, 2025 | Limited…
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Now Available: Single Sign-On with Microsoft Entra ID for Zyxel Account
Simplify Your Access, Enhance Your Security We're excited to announce a powerful new feature for Zyxel Account users! Now you can streamline your login experience with Microsoft Entra ID integration, enabling Single Sign-On (SSO) across all Zyxel platforms. This seamless authentication method eliminates the need for…
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Your Retired Firewall Still Has a Role to Play✨
From Good to Great — Unlock Your Next-Level Firewall Your USG firewall has served you well — but your network is ready for more. ✨ The good news? Trade it in and receive a brand-new USG FLEX H firewall with up to 6X performance — when you purchase a 3-year Gold Security Pack. 👉 Visit Zyxel Marketplace → Click "Trade-Up…
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[Announcement] Implementation of Log Throttling Mechanism in SecuReporter
To uphold the stability, performance, and service quality of SecuReporter, Zyxel will implement a log throttling mechanism. This design aims to optimize system resource usage and includes safeguards to mitigate potential malicious attacks caused by excessive log traffic. Normal usage will remain unaffected under typical…
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[What's New] Zyxel SecuReporter 2.5.23 Software Update
Zyxel is committed to continuously updating your devices and services for important maintenance. This latest release enhances many functions of security appliances, including smarter AI support and stronger reporting stability. ✔️ Smarter and Faster: Discover What’s New withSecuPilot We’ve been working hard to make…
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[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
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The Questions You Can Ask with SecuPilot: Simplify Your Network Security Reporting
SecuPilot is an AI-powered feature within Zyxel's SecuReporter, designed to simplify network security management. It enables users to interact with their security data effortlessly using natural language queries. With its advanced AI-driven capabilities, SecuPilot makes it easy for users to request insights and generate…
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Nebula Orchestrator Access Change Notification
Dear Valued Customer, As part of our end-of-life plan, the Nebula Orchestrator portal and its SD-WAN service will enter maintenance mode. To maintain service continuity, we will be implementing design changes in the Nebula 18.20 release, scheduled for October 21, 2024. This update will separate login process for accessing…