-
Why ZON cannot find other switches when I connect to XGS2220/XMG1930/XS1930?
ZON uses multicast packets to find the Zyxel devices when scanning. XGS2220, XMG1930, and XS1930 will not forward this multicast packet to other devices if the unknown multicast is set as "drop". Users have two options to find the other devices on ZON: Change the unknown multicast from drop to flooding. Create an ACL rule…
-
Why the web management missing some options?
Some users might find the web management interface looks extremely simplistic when accessing switches on the network. In the Advanced application, they can only see one menu option - VLAN. It is because the switch is managed by Nebula CC. When the switch is managed by Nebula CC, many configurations in the switch's local…
-
Why did my switch lose configuration/reset password after firmware upgrade?
Please be aware that for some switch models including but not limited to the GS1350, GS1900, GS1915, GS1920, etc., the configuration settings may not automatically be saved post-setup. To ensure your settings are retained, it is crucial to manually save them. Once you have configured your switch, make sure to click on the…
-
Zyxel Switch Automatic Configuration Backup for Ubuntu
Introduction The main purpose of this article is to
provide users with standard procedures to backup running configuration of switches through SSH session by
Python3 and configure a Crontab for a periodical backup. Unsupported switch models The following switch models do not support this application: * GS1200 Series *…
-
Zyxel Switch Automatic Configuration Backup for Windows
Introduction The main purpose of this article is to
provide users with standard procedures to
backup running configuration of switches through SSH session by Python3 and
configure a Windows Task scheduler for a periodical backup. Unsupported switch models The following switch models do not
support this application: *…
-
How to configure PoE schedule for Zyxel Switch in standalone mode?
Background Use PoE schedule to automatically turn on and
off the PDs. Scenario PoE function makes people don't need to find one or more extension
cord to deliver power. With PoE Schedules, we can set a timer
to let PDs power turn on or off to cut
cost on electric bills. This example will instruct the administrator on how…
-
What should I have to know before applying XGN100F 10G NIC?
1. Motherboard PCIE slot must
support version 3.0 above 2. CPU chipset must support PCIE
gen 3 above Note: If PC’s spec does not comply with it,
the performance may not reach to 10G
-
How to leave a Zyxel switch port name blank via CLI?
Question: I've set name for ports on my switch. Now I'd like to remove the name. In CLI, what command should I input? Answer: You have to input two (single or double) quotation marks for the name to void it: name '' or name ""
-
Quick Introduction of PoE (Power over Ethernet)
PoE Mode The power management mode used by the Switch, whether it is in Classification or Consumption mode. * Classification - Select this if you want the Switch to reserve the maximum power for each PD according to the PD’s power class and priority level. If the total power supply runs out, PDs with lower priority do not…
-
How to do bulk firmware upgrade for switches via ZON utility
Question: Is ZON utility capable of firmware upgrade for multiple devices (switches) at one time? Answer: Yes, via ZON utility you can do bulk upgrade simultaneously for devices of the exact same model since they must share the same firmware file. Here are some advices before you do it: The switches cannot have the same IP…
-
[Switch] How to collect the Tech-support Info on V4.70 firmware version and older?
The example shows local administrators how to collect the Diagnostic Info by web GUI. The Diagnostic Info is a set of logs that
includes useful information such as System Information, CPU utilization
history, system logs and debug reports for issue analysis. Note: All network IP addresses
and subnet masks are used as…
-
How to configure the switch with a port name to quickly identify directly connected devices
The example shows administrators how to configure the switch with a port name to quickly
identify directly connected devices. By doing this, administrators
and quickly identify which port connects to which device, location, or section
of the network. Note: All network IP addresses
and subnet masks are used as examples in…
-
How to configure the switch to backup events on a SYSLOG server
The example shows administrators how to set up the switch to send system log events to a remote syslog server. Note: All network IP addresses and subnet masks are used as examples in this article. Please replace them with your actual network IP addresses and subnet masks. This example was tested using XGS4600-32 (Firmware…
-
How to configure the switch to update the time from an NTP server
This example shows administrators how to use the NTP server to update the system time of the switch. As shown below, the PC connects with Switch and Switch connects with the USG in the environment. Note: All network IP addresses and subnet masks are used as examples in this article. Please replace them with your actual…
-
How to configure the switch with a device name to avoid accessing the wrong device
This example shows administrators how to use the Web GUI to manage device name and avoid accessing the wrong devices. As shown below, the PC connects with Switch-1 in the environment. In the default setting, device name (System Name) will be the model name (XGS4600 in this example). Note: All network IP addresses and…
-
How to change the switch management IP address to avoid accessing the wrong device
This example shows administrators how to use the Web GUI to manage the IP addresses of the switches and avoid administrators from unintentionally accessing the wrong devices. As shown below, there are two switches in the environment. Both default IP addresses of the two switches are 192.168.1.1. Note: All network IP…
-
Why does the Zyxel Switch can’t bootup properly?
When users Zyxel switch keeps on rebooting and can’t bootup properly, they will be unable to login the switch normally. The cause of this event might be related to firmware or configuration were crashed. The only way to recover the switch is to reload the switch .bin file and .rom file thenuse the default login profile and…
-
Why is the Zyxel switch sometimes not able to establish 1Gbps link between Fiber Optic Cables?
Some users might find that they are sometimes not able to establish 1Gbps link between Fiber Optic Cables when they are trying to do so. This is a frequently asked question. The main problem is usually the setting of "Speed/ Duplex mode" (Basic Setting > Port Setup > Speed / Duplex) of the SFP ports. Unlikely the copper…
-
Why can’t I capture VLAN tagged packets?
Some of the users may find that they cannot capture VLAN tagged packet by the packet capture tools. It makes them to think if this is an abnormal behavior from the switch. However, in reality, this is usually caused by the NIC (Network Interface Card) on the computer. Because some of the NIC does not support the function…
-
Why does the Zyxel Switch's SYS LED blink constantly?
Right after powering-on your Zyxel switch, you will notice that the SYS LED in the front panel will start blinking. This indicates that the switch is undergoing its bootup process. During this time, management access is not possible. After the switch completes its bootup process, the SYS LED will now be a steady green…