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ZON Utility cannot be used on Windows 10
Hello everyone, When you open ZON Utility but it pops out a system error with wpcap.dll file not found problem as below image, You may need to follow these steps to resolve the issue: 1. Download Npcap and Install it. While installing Npcap, you need to confirm if "Install Npcap in WinPcap API-compatible Mode" is selected.…
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Why the copper transceiver (10G-T) has high temperature?
Higher Power Consumption: Copper transceivers typically consume more power compared to fiber transceivers. This is because copper-based data transmission requires more electrical energy. For these reasons, it is essential to ensure proper ventilation, avoid full equipped the ports with copper transceivers, and consider…
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Why did my switch lose its configuration or reset the password after a firmware upgrade?
For certain switch models, such as the GS1350, GS1900, GS1915, GS1920, and similar models, configuration settings are not automatically saved after being applied. To prevent losing your settings, ensure you manually save them. After completing your configuration, click the Save button located in the top-right corner of the…
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What is default password of switch
The default username and password for a standalone mode switch are admin/1234. If you encounter any other issues, please help create a post here and tag @Zyxel_CSO , or create a ticket directly to reach us.
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RADIUS Defined Session Timeout
The Firmware 4.90 update for Zyxel switches introduces RADIUS-defined session timeout, providing administrators greater control over how long authenticated clients remain connected before they need to re-authenticate. This feature allows session timeouts to be managed either through the RADIUS server or locally on the…
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RADIUS with Port Identifiers
The new firmware update (version 4.90) for Zyxel switches introduces an enhancement for RADIUS authentication by adding port identifiers, specifically the NAS Port ID and Port Type attributes. This update allows administrators to add an additional layer of security to network access control, ensuring that only devices…
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CLI Execution via SSH
With Firmware 4.90, Zyxel has introduced CLI Execution via SSH for its switches, enabling administrators to execute Command Line Interface (CLI) commands directly over SSH. This enhancement allows for easy scripting and automation, streamlining configuration management and monitoring tasks. By supporting multiple commands…
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SSH Public Key Authentication
With the latest firmware update (version 4,90), Zyxel has introduced SSH Public Key Authentication to enhance security for accessing managed switches. This feature allows administrators to authenticate using SSH keys instead of a password, which provides an added layer of protection, especially for sensitive network…
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Networked AV Wizard Optimization
The new firmware version 4.90 from Zyxel introduces a major update to the Networked AV Wizard to optimize multicast handling for audio-video (AV) protocols commonly used in professional AV systems, such as Dante. This enhancement streamlines multicast and DSCP prioritization for AV traffic, improving performance in…
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Switch IPv6 Support Enhancement
In the firmware version 4.90, Zyxel has introduced an enhancement to IPv6 support for switches, providing more management options and greater clarity in the user interface. This update expands remote management capabilities for IPv6 and improves visibility of IPv6 connection types and status indicators. Overview of the…
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Auto Media Type Detection
The firmware version 4.90 introduces a convenient new feature for switch configurations: Auto Media Type Detection. This enhancement allows Zyxel switches to automatically detect the media type of connected devices, streamlining network setup and reducing the need for manual configuration. What is Auto Media Type…
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Switch Search Bar Enhancement
In the firmware version 4.90, Zyxel has introduced a new search bar enhancement specifically designed to make navigation within the Switch interface more intuitive and efficient. This update allows users to quickly locate configuration pages and settings using predefined keywords, significantly improving the user…
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Manually Setting Date and Time on Zyxel Switch
This FAQ guide explains how to manually set the date and time on Zyxel switch through the web GUI when the automatic time synchronization from a time server is disabled. # Background The Zyxel switch typically obtains its date and time from a Network Time Protocol (NTP) server. However, there may be situations where you…
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Can I use SNMP to monitor per port PoE consumption of my Zyxel switch?
You can use Zyxel private PoE MIB file, POWER-ETHERNET-MIB, to monitor per-port PoE consumption. Please find the MIB file from the Zyxel download library. The relevant OID is .1.3.6.1.4.1.890.1.15.3.59.2.1.1.1 Note: Currently only GS1350 series, XS1930 series(with access L3 license), XMG1930 series (with access L3…
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Which Zyxel switch model support enable/disable PoE function via SNMP?
These models that support the PoE function can use SNMP to enable the PoE: GS1900 GS1915 XGS1915 GS1920 XS1930 XMG1930 XGS1930 GS2220 XGS2220 XGS2210
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Why I cannot enable/disable PoE function via SNMP?
Please check: You haven’t enabled the SNMP function on the switch or the SNMP community is mismatched. Your switch is unreachable. Please check the connection. The OID you use is wrong. The correct OID is “1.3.6.1.2.1.105.1.1.1.3.1.X” X is the port number. Note: If you encounter any issues, please contact @Zyxel_CSO .
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Can I use SNMP to enable/disable PoE function?
Yes, you can use SNMP to enable/disable the PoE function for the Zyxel PoE switch which supports the SNMP function. Please use the OID “.1.3.6.1.2.1.105.1.1.1.3.1.x”. x is the port number. Value 1 for enable and 2 for disable.
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Security Enhancements in Switch Firmware Version 4.80/4.90
In this section, we will discuss the security enhancements introduced in the latest firmware version of 4.80/4.90 for Zyxel switches. These updates are crucial to meet modern cybersecurity standards and improve the overall security of our networking devices. Here are the four main security enhancements included in this…
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How to check the maximum power consumption for the switch?
You can find the minimum power consumption for the switch in the datasheet that can be found in the Zyxel download library. For instance, the maximum power consumption for the XGS1930-28 is 24.6 watts. You can refer to the datasheet here: https://download.zyxel.com/XGS1930-28HP/datasheet/XGS1930-28HP_6.pdf
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How to check the minimum power consumption for the switch?
You can find the minimum power consumption for the switch in the datasheet that can be found in the Zyxel download library. For instance, the minimum power consumption for the XGS1930-28 is 12.4 watts. You can refer to the datasheet here: https://download.zyxel.com/XGS1930-28HP/datasheet/XGS1930-28HP_6.pdf
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How to disable Nebula Control Center Discovery on a Switch?
Disabling the Nebula Control Center (NCC) discovery feature on a switch can be necessary for administrators who prefer to manage network devices without automatic detection and management by the NCC. This process helps in maintaining specific network configurations that do not adapt to cloud management or in scenarios…