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How to configure an access point to operate without broadcasting any SSID
1. Assign Tags to All SSIDs Each SSID should have at least one tag. This allows Nebula to determine which APs are allowed to broadcast each SSID. 2. Ensure the Target AP Has No Tags For the AP that should not broadcast WiFi: Ensure no exist tags assign to that AP. 3. Verify Tag Consistency Across the Network Make sure…
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How to set up MLO on WiFi 7 access point?
No specific configuration is required. When the access point is operating in 802.11be (WiFi 7) mode, the Multi-Link Operation (MLO) feature is automatically initialized and enabled by default.
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Why can’t my device detect the DPPSK WiFi?
DPPSK Is Not Supported on WiFi 7 Radio Mode (as of Dec 2025) Currently, DPPSK cannot be broadcasted by 802.11be radio mode (WiFi 7). If your WiFi 7 access point radio are using 11be mode, the SSID may not appear on client devices. Workaround: Set the radio mode to 802.11ax (WiFi 6) so the DPPSK SSID can be broadcasted…
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Why can’t I setup DPPSK function in SSID configuration?
DPPSK is available only for organizations with an active Nebula Pro Pack license. If your organization does not have Pro Pack, the DPPSK configuration will not be available for configuration. Please verify your license status under: Nebula > Organization-wide > License & Inventory
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How to force WiFi to use WPA3 security?
1. Navigate to the Nebula » Configure » Access points » SSID advanced settings page *If you do not see the SSID advanced settings tab from sidebar, please go to Nebula » Configure » Access points » SSID settings tab and toggle on the Advanced mode button 2. Security options - Select WPA Personal With WPA3 option 3. Toggle…
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How to Provide User Wi-Fi Access via a QR Code for Wireless Network Access?
In modern business settings, it's increasingly common to provide wireless access for visitors, clients. Instead of handing out lengthy passwords, an efficient approach is to utilize QR codes. Scanning this code gives users instant access to the wireless network, simplifying the connection process. Nebula provides Wi-Fi…
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Why can’t I see a 6 GHz WiFi network on my NWA90BE?
The NWA90BE does support WiFi 7 (802.11be), but it is important to note that it is designed as a dual-band access point operating on 2.4 GHz and 5 GHz only. The NWA90BE is positioned as an entry-level WiFi 7 model, delivering key WiFi 7 improvements—such as higher modulation (4K QAM), better efficiency, and overall faster…
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Why can’t I see the 6 GHz WiFi network on my NWA50BE?
The NWA50BE does support WiFi 7 (802.11be), but it is important to note that it is designed as a dual-band access point operating on 2.4 GHz and 5 GHz only. The NWA50BE is positioned as an entry-level WiFi 7 model, delivering key WiFi 7 improvements—such as higher modulation (4K QAM), better efficiency, and overall faster…
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Can the IP subnet used in NAT mode be modified on a Nebula AP?
The subnet and IP range is automatically assigned and not user-configurable within the NAT function. Currently, NAT mode only allows for two subnets to be assigned automatically. Therefore, changing the DHCP IP settings is not supported in this particular feature. Detail: How to use NAT mode on AP?
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[NEBULA] How to use NAT mode on AP?
Where to find: Configure > Access point > SSID advanced settings > Traffic options Function description: NAT mode is used to have the AP create a DHCP subnet with its own NAT for the SSID. Provide minimum hardware requirement for Wi-Fi of small shop/café If AP management IP address is NOT part of “10.0.0.0/8”, SSID subnet…
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Can I configure the same SSID name with different band modes and assign each SSID to a specific AP?
Navigate to Site-wide > Configure > Access points > SSID settings Enable "Advanced mode" Click "+Add SSID network" to create second SSID name 4. Navigate to Site-wide > Configure > Access points > SSID advanced settings > SSID1 Advanced settings > only check 2.4 GHz Band > Click "Save" button 4. Navigate to SSID droplist >…
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Why can't I log in to the captive portal with Microsoft Entra ID if my account enables 2FA?
Nebula supports the captive portal with Microsoft Entra ID function in the Nebula CC 18.30 release — release date 13/01/2025. However, iOS users might face problems when logging into the captive portal. This FAQ is going to guide you on how to fix this problem. Scenario: When you try to log into the captive portal with…
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Why can't I see the 6GHz band SSIDs being broadcast on my 802.11ac AP?
The 802.11ac standard does not support the 6GHz band. Only Wi-Fi 6E and later APs are capable of broadcasting SSIDs on the 6GHz band.
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Why can't I see my AP broadcasting the DPPSK SSID, while all other SSIDs are visible?
Check the AP model encounters the DPPSK SSID invisible issue. As the small business series models (NWA50AX, NWA90AX, NWA55AXE, NWA50AX PRO, NWA90AX PRO), the WAX300H model, and all 802.11ac models except the WAC500, WAC500H, and NWA1123ACv3 do not support the DPPSK function. If an SSID is configured with DPPSK, it will be…
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Why I cannot see my NWA50AX broadcast the DPPSK SSID?
The small business series models (NWA50AX, NWA90AX, NWA55AXE, NWA50AX PRO, NWA90AX PRO), model WAX300H, and all 802.11ac models except the WAC500, WAC500H, and NWA1123ACv3 do not support the DPPSK function. Once when an SSID is configured with DPPSK, it will be disabled on these AP models and will not be broadcast.
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Why is a wireless station that doesn't meet the allowed policy still able to connect to the WiFi?
Currently, the Nebula client policy 'Allowed' is only for bypassing the client's MAC address for the captive portal SSID. It does not support the scenario where clients not on the 'Allowed' list are blocked from connecting to WiFi.
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Why reset AP not working, still broadcasting SSID configured on Nebula?
If you want to reset the AP, using it in standalone mode, please further ensure you have removed the device from your organization to guarantee it will not apply the Nebula cloud configuration. Instruction for device unregistering/removing from Nebula: How to Remove Your Device from Nebula and Administer It Locally — Zyxel…
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Why my WiFI 6E AP cannot broadcast 5GHz and 6GHz SSID at same time?
If the AP model is Nebula BandFlex model (NWA220AX-6E, WAX620D-6E), which means the AP can only be configured with two radio options: 2.4GHz + 5GHz or 2.4GHz + 6GHz. The BandFlex radio can only choose one between 5GHz and 6GHz. If the requirement is to enjoy 5GHz + 6GHz wireless service simultaneously broadcast, it's…
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How to Create WiFi for NWA50AX (Nebula) to Extend Your Existing WLAN
Scenario/Background When setting up a wireless network, you might want to extend the WiFi coverage by creating an SSID on a new access point or router that is identical to the existing SSID of your current network. This allows seamless roaming for devices as they move between different areas covered by different access…
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Where can I configure WPA as SSID security on Nebula?
Starting the process of establishing a WiFi network in Nebula begins with step: configuring an SSID. The SSID represents the network that is actively being transmitted. This guide assists you in configuring an SSID for your Nebula devices, complete with the basic settings. Log in to your Nebula…