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Where can you configure channel width with Zyxel AP?
You can adjust the channel width for 2.4GHz, 5GHz, and 6GHz from Radio Settings > Channel Width. Note: Higher channel widths are more susceptible to environmental interference. If you experience poor connectivity, try reducing the channel width.
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How to Verify AP Load Balancing in a Controller-Managed Network?
Answer: When the load balancing feature is enabled, to check the load balance status of an AP, begin by: Logging into your controller's web GUI Navigate to the Monitor » Wireless » AP Information from the left sidebar. Once there, click on the Radio List tab option, and find the Loading column. This column displays the…
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How to Monitor AP channel and channel Load in Controller-Managed Networks?
Answer: To view the current channel and channel load of an Access Point (AP) managed by an AP controller: Logging into your controller's web GUI Navigate to the Monitor » Wireless » AP Information from the left sidebar. Once there, click on the Radio List tab option. This tab displays all the relevant information about the…
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How do I install a newly Purchase Access Point?
This article will introduce how to step by step install a new Access point. Optimal Location Selection: Place your Access Point centrally on the ceiling of the active area for optimal coverage,ensuring it's away from physical barriers and interference sources such as microwaves and cordless phones. Power Connection:…
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What occurs if all DCS manual channels are included in the blacklist?
If you enable the Blacklist DFS channels in the presence of radar option, and all of your AP's DCS manual channels are now only those blacklisted DFS channels, the AP will not shut down the radio. Instead, it will select another available channel that is not blacklisted.
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What channels are utilized in a three- or four-channel deployment in DCS settings?
Path: Configure > Access points > Radio settings > DCS settings. When configured for a three-channel deployment in the 2.4GHz band, the AP will utilize channels 1, 6, and 11. For a four-channel deployment in the 2.4GHz band, the channels used depend on the country or region. Typically, the AP will use either channels 1, 4,…
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[Nebula] How to deal with Wi-Fi disconnections or intermittent connectivity?
Scenario Experiencing issues with Wi-Fi disconnections or intermittent connectivity led to be frustrating and impact productivity. Understanding how to address these issues is crucial for maintaining a stable and reliable wireless network. Solution Update Client Drivers Issue: Outdated drivers on client devices can lead to…
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How to resolve the low throughput despite strong signal?
When the signal is strong (recommended –70dBm or above) but clients still couldn't operate at an acceptable throughput, you can refer to these tips to fine-tune your wireless environment. Going to Access point > Configure > Radio settings Deployment selection and Maximum output power Select the Deployment selection…
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How to configure a dedicated SSID for legacy devices?
Situation: In a modern network environment, there are often a variety of devices that need to connect to the internet. Some of these devices, particularly IoT devices or older "legacy" devices, may only be compatible with the 2.4GHz frequency band. This can present a challenge when setting up your network, as these devices…
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Why the build-in AP model cannot modify its country code?
Background and Scenario: Why can a firewall with AP controller feature modify the country code (such as ATP800), but the built-in AP model (such as ATP100W) cannot modify the country code? As below: ATP800’s radio profile: there is a Country Code option. ATP100W’s radio profile: there is no Country Code option. Answer:…
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Why the AP firmware version would be shown on the firewall?
Background and Scenario: Why when you check the log of the firewall and would see AP firmware related messages such as "AP firmware check successful. Available firmware: V6.50 Patch 1." Answer: Because Zyxel firewall supports AP controller feature, this message indicates that there is available firmware, V6.50 Patch 1,…
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How to Set up RSSI Threshold to Avoid Low Rate User Connection Affected Wireless Performance?
The example instructs how to set up RSSI threshold. RSSI threshold ensure wireless clients receive good signal to prevent them from being impacted by the others with poor signal. There are two RSSI value to set. One is station signal threshold which sets a minimum client signal strength to connect with AP; the other is…
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Why is the Tx Power not always the same as the typical transmit output power on the AP's datasheet?
The product specification, such as the Typical transmit output power, is defined as its maximum conducted (without Antenna gain) RF output power at all conditions. The actual output power of the AP varies by its channel, channel width selection (20/40/80Mhz) and data-rate (1~54Mbps, MCS0~MCS7), and it dynamically changes.…
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How to prevent the client always connecting to the SSID with the weakest signal?
There is no way to prevent this situation if using a stand-alone AP. However, if the AP is managed by NXC, then the answer is yes. There is a function in the NXC to disconnect the client, which is connected to the SSID with a weak signal that is lower than the signal threshold you set on the NXC. After the client was…
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Why can’t a wireless AP’s output power go up to 30 dBm as big as the NXC can support?
Why can’t adjust a wireless AP’s output power go up to 30 dBm as big as the NXC can support? 1. Although the default output power setting for wireless APs is 30 dBm on the NXC. 2. The output power of the connected wireless APs can’t really go up to 30 dBm. When you set the output power value to 30 dBm, the connected…
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How to use an AP in monitor mode to capture wireless packets?
If there are some wireless issue for stations, like WiFi disconnection or station is hard to associate the AP...etc and the support people want to capture the WiFi packets without wireless adapter, the Zyxel AP can be a monitor mode to capture the wireless packet for checking. Which ZyXEL wireless AP models can support…