Zyxel_Jay  Zyxel Employee

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Zyxel_Jay
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  • Hi @BellocaricoWelcome to Zyxel forumSSID Schedule is also available on our NEBULAYou can find it in this pathAccess Point > Configure > SSID availability The SSID Schedule teaching article is attached herehttps://community.zyxel.com/en/discussion/9930/nebula-how-to-configure-ssid-scheduleYou can follow this article to set…
  • Hi @rehashed 

Welcome to Zyxel Community 

Here is a smart mesh article for you to
refer to. https://community.zyxel.com/en/discussion/10160/nebula-how-to-extend-wireless-coverage-with-smart-mesh 

Please connect both APs on the wired
cable and deploy them to the locations after the…
  • Hi @TomGraz 

Good day, 

If your device gets -60dBm at 100 feet, it
is normal not to get SSID at 600 feet at your camper. Most of the devices only
support the signal directly above -75dBm. 

But your idea is correct. You pull an
ethernet cable to the 400' location and put the 2nd root…
  • @mMontana 

Good day, we have uploaded new firmware to
Zyxel.com. 

There are NWA50AX, NWA90AX, and NWA55AXE firmware official hyperlinks. NWA50AX Firmware NWA90AX Firmware NWA55AXE Firmware Thank for your response Zyxel_Jay
  • Hi @Marco1293 Sorry, we don’t support connecting another brand AP via wireless.You need a second Zyxel AP as a root AP to connect NWA55AXE and LAN.If you want to set up Smart mesh on Nebula, you can refer to this article from Zyxel Forum…
  • Hi @Alex1 Good day The official firmware version 6.25P10 is released on Nebula. Please refer to below to get the release information.https://community.zyxel.com/en/discussion/13615/notification-nwa50ax-nwa90ax-nwa55axe-smart-mesh-station-cant-get-ip-issue#latest Please feel free to upgrade your APs firmware.Let us know if…
  • @Markus_Bavaria Good day The official firmware version 6.25P10 is released on Nebula. Please refer to below to get the release information.https://community.zyxel.com/en/discussion/13615/notification-nwa50ax-nwa90ax-nwa55axe-smart-mesh-station-cant-get-ip-issue#latest Please feel free to upgrade your APs firmware.Let us…
    in NWA90AX Comment by Zyxel_Jay June 23
  • Hi @mMontana @PEACEkeeper Good day The official firmware version 6.25P10 is released on Nebula. Please refer to below to get the release information.https://community.zyxel.com/en/discussion/13615/notification-nwa50ax-nwa90ax-nwa55axe-smart-mesh-station-cant-get-ip-issue#latest Please feel free to upgrade your APs…
  • Hi @CTUK Rate limit settings are based on SSID, so every device connected to the SSID will get the upper limit of the setup value. As your question, for example: if you have ten devices connected to the SSID which setup Rate limit as 10Mbps, it means devices can get the maximum upper 10Mbps access per device.The other…
  • Hi @IvanSerra Thanks for reporting this issue.Kindly inform you that we had an NCC outage yesterday, it causes that monitoring information was abnormal on NCC but the issue is resolved. https://community.zyxel.com/en/discussion/13708/nebula-cloud-service-incident-2022-06-20-12-59-utc-0#latest Best Regards, Zyxel_Jay
  • Hi @Markus_BarvariaGood day,We have confirmed the connection log of your Samsung S7 and there isn't any abnormal connection log on your AP. And all devices can connect Internet normally now, we think that it isn't a connection problem. You can search the APP on the Internet to find similar problems. We search some similar…
    in NWA90AX Comment by Zyxel_Jay June 20
  • Hi @Markus_Bavaria Good dayWe adjusted config at 2022-06-16 09:14:15 (UTC +2.0).We disabled Ethernet failover(Access point>Configure>AP & port settings) and adjusted 2.4G and 5G power. Let your device get 5G easier.To double-check, are all of your devices working fine now?Thank youZyxel_Jay
    in NWA90AX Comment by Zyxel_Jay June 17
  • Hi @Markus_Bavaria Good dayBecause we found the connection log which your iPhone connects and disconnect to NWA90AX, your iPhone always prefers 2.4GHz radio. We adjust your Radio power to increase your 5GHz radio power. It can let your iPhone connect 5GHz easier. Please give us feedback after you test.And we sometimes find…
    in NWA90AX Comment by Zyxel_Jay June 16
  • Hi @dkyeager 

 

Thank for your summary. It is very
understandable. 

We upgrade some information. 

4)Has "2.5Gbps Ethernet port instead
of "5Gbps". 

7)WAX640S-6E also supported Bluetooth 

8)WAX640S-6E is supported ‘detect rogue APs
‘ in the managed mode and…
  • Hi @Markus_Bavaria 

Good day, 

We have
seen your logs and it looks like a bug we are handling. 

We turn
off/on your AP radio setting. Can you kindly help to test again whether the
issue still happens or not? 

On the
other hand, can you share your AP NWA1123 diaginfo ? We…
    in NWA90AX Comment by Zyxel_Jay June 14
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