Zyxel_Judy  Zyxel Employee

Hi there, This feature is already supported in uOS 1.31P0. To configure it: Navigate to System > Notification > Alert function Here you can configure up to 4 Log Alert profiles For each profile, you can select specific log categories and recipients.

Hi @King_Nothing , I cannot remember that I used a password to use the Nebula-app. Have you forgotten your Zyxel account password?

Hi @King_Nothing , Please note that SSID configuration is not currently available through the Nebula portal or Nebula app - this setting is only available for other devices. Regarding your login attempt: When the FWA505 is managed by Nebula, you must use your Nebula site password to log into the FWA505. Which password are…

Hi @engineering87 , 1) I am unable to access the web page configuration by navigating to https://192.168.178.10 from the same subnet. Does your router (192.168.178.1) function as both the DHCP server and gateway in your network? 2) Previously, I noticed an open Zyxel Wi-Fi network named being broadcast, but after a restart…

Hi @TallyTexas , Based on your description, this appears to be a specific issue with your Spotlight Cam Pro. We recommend contacting Ring Support directly for assistance. In the meantime, we can suggest a workaround: you can configure an open SSID and enabling the hidden SSID option.

Hi @cynik606 , To enable SNMP on Nebula cloud, navigate to Configure > Site-wide settings > SNMP. For support with your Zabbix server, please contact Zabbix support directly.

Hi @nah , Could you please provide us with: The model name of your device The current firmware version A detailed description of your request

Hi @iconboy , Please provide us with the following information: The MAC address of your Sony TV The name of the Access Point (AP) closest to your Sony TV This will help us check the connection status between your TV and the AP. The information above and the Nebula organization/ site name can be sent via the private message…

Hi @King_Nothing , From the Homepage screen, click on WiFi Settings to change the WiFi network name (SSID). Once changed, you should be able to see the new network name in your phone or laptop's WiFi list and connect to it. We can do it from our site.

Hi @mMontana , As per our schedule, the next patch will be released at the beginning of this week.

Hi @phayze , Could you please provide more details about the typology and symptoms/ screenshot you encountered when using Method 2 to log into the FWA710 local GUI? The more detailed information you can share, the better we'll be able to assist you.

Hi @phayze , When connecting the FWA710 to a USG FLEX firewall's WAN port, the FWA710 typically operates in IP passthrough mode, which means its original IP address is passed through to the USG FLEX firewall. To access your FWA710's local GUI, you can try either of these two methods: Method 1: Use FWA710 IP + 1, example…

Hi @Xydocq , This feature is not currently planned for implementation in the USG FLEX/ATP series models.

Hi @RichardXXX , The current cellular signal strength of -94dBm indicates average reception. To improve connectivity, please relocate your FWA505 to a position closer to the cellular tower to get better signal ( -90dBm at least). Please note that several factors can affect signal stability: weather conditions, building…

Hi @Zyxel_USG_User , Since there is security concern, so we added the password notification to suggest user change password after upgrading to the latest firmware (5.39P1) . It will notify user to change the password at least for once a time after upgrading the firmware. Please kindly change the password first and have a…