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[Release Note] Nebula Control Center - 19.30 software Release!
This discussion has been moved.
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Zyxel 50AXE router cannot connect to WAN and cloud
Hi, almost whole day yesterday my router and internet connection was working just fine. Later in the afternoon internet connection was disconnecting and connecting with slower and unstable speed. I have shut down and reset this router many times now but no help. Android App Nebula shows: Device Status Offline, Power off or…
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Nebula 19.30 - Impossible to reorder Firewall Security policies via mobile browser
Hello everyone, I added a pair of rules to a firewall H series via Nebula on mobile browser via this section: and I was not able to reorder them via mobile browser: I was able to reorder them ONLY via computer. Is this a limitation by design? No way to use the finger, the pen, a bluetooth mouse…. neither with long/short…
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ATP200 - Impossible to adopt it in Nebula
Hello everyone, I justs unboxed a brand new ATP200. So I went on its 192.168.1.1 to update its firmware and I downloaded it from Zyxel repo. Then I went again on that page to configure it and I am not able to adopt it via Nebula. Neither via USB (formatted in FAT and FAT32) via json file. Neither resetting it. If I try to…
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Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
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SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
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Nebula Portal allowed IP-Addresses
Our Nebula portal is growing and now the question is raising about how secure is this portal. 2FA and strong password is nice, but in other management platforms like RMM, we can limit logging in from certain IP-Addresses. I don't seem to find it in Nebula? Am I overlooking it, or doesn't it exist? We do pay for MSP Pack,…
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NWA50AX: MacBook Pro M5 Pro (WiFi 7 chip) limited to ~90 Mbps, M3 Pro gets 300+ Mbps on same SSID
Hi Zyxel team, I'm experiencing a significant throughput limitation with my NWA50AX when connecting a MacBook Pro with the new Apple M5 Pro chip (WiFi 7, chip id: 0x11). SETUP: - AP: NWA50AX (Nebula managed) - Firmware: V7.10(ABYW.4) — latest available - (For safety, the MAC info has been removed) - S/N: S221817015630 -…
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convert from ATP500 - USG FLEX 200
I recently received a usg flex 200 becaue the usg flex 500 was overkill, also worth mentioning that I have a private encryption key on the config file. The option to convert form atp500 to usg Flex 200 does not appear and converting from atp500 - usg flex 500 does not work. Question 1 can I remove the encryption password…
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Zyxel Lte Router FWA505
der Lte Router ist heute angekommen, kann Funkzelle aufspannen aber ohne Netz. Ich hab die PIN deaktiviert, hab die Apn Einstellung für Telekom vorgenommen und ein Update gemacht. Woran liegt es? die Telekomkarte geht auf dem Handy.
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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I am trying to add a MSP Lic to nebula but it will not allow me to enter the full number any ideas p
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Synchronization Issues with Nebula USG FLEX 500H HA on-premises.
Hello, I'm having synchronization problems with a Nebula installation of two USG FLEX 500H units in HA. The installation is on-premises, but I don't see the updated configuration in some settings in Nebula. For example, in Interface everything is set to default, but this is not the case in the local configuration. In…
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Nebula App - WAN1 stuck values
Hello everyone, I have different ORGs that have the same WAN1 value: It may happen that at different times of the day the value is different, but the same value is always shown through the different ORGs
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USG Flex 100HP 1.37 Patch1 - Wrong network topology
Hello everyone, I would like to highlight that on the 100 HP: With 1 port for WAN and 1 port for LAN, the topology designed by Nebula is wrong: As you can see it seems that I have some items directly conneted to the firewall. How can I solve that?
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How to change WiFi channel on fwa505
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Nebula 19.30 - Misalignment in firewall traffic statistics
Hello everyone, after the update 19.30 I see an issue regarding traffic widgets for firewall. If you look into this: You miss almost 22 gigs of traffic: Those 21.5 gigs are related to a backup done by a NAS. If the Nebula is unable to recognize a specific APP I expect to see that traffic listed as "Unknown". Here we have…
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Activate license MSP 2 Years
I purchased a 2-year MSP license, but I can't activate it. So far, I've only been able to activate the MSP Trial. It returns an invalid license key.
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Comment réinitialiser une AP NWA55 ?
Bonjour, Je viens de recevoir mon AP via Amazon qui a déjà servi apparemment, l'AP était connectée sur un autre compte Nebula. J'ai ajouté l'AP sur mon compte puis supprimée pour lancer la procédure de reset mais rien à faire je n'arrive pas à récupérer une IP en DHCP. Une idée pour reset la borne ? Merci !
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Bonjour
Je n arrive pas a faite fonctionner votre routeur sa le mais pas a jours quand je le rentre sur application et un voyant vert et orange câble internet neuf que faire
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USG FLEX 50H Auto VPN Limit (5 tunnels) – How to connect only selected sites in a 13-site Nebula net
We are currently using the Nebula platform to manage many of our sites. Some of these sites are still running OPNsense firewalls. Our long-term plan is to migrate all non-Zyxel firewall devices to Zyxel devices. For this reason, we recently purchased additional Zyxel devices for our organization. For smaller sites, we plan…
