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[Release Note] Nebula Control Center - 20.00 software Release!
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Stuck in organization creation wizard loop after NCC 20.10 update.
Hello Nebula Team, After the NCC 20.10 update, my account (For security reason, Zyxel agent has removed the info) can no longer access our organization. When I log in, I am prompted with the "Create Organization" wizard. If I go to "My devices & services", I can clearly see all my 6 devices assigned to the Organization…
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GS1920-48HPv2 Nebula port configuration overwrites Static VLAN memberships
I am new to Zyxel and network configuration overall so hope these aren't stupid questions. I am configuring multiple GS1920-48HPv2 switches through a combination of the local web interface and Nebula. I first created VLANs 10, 20, and 30 and manually configured their memberships under Static VLAN in the local web…
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SCR50AXE - Graphic misalignment offline alert but online on-site
Hello everyone, I have a security router that has 2 issues: red “offline” bar that goes outside the box of the widget “Offline” status while on site you are working properly online This site is green via VPN Orchestrator. I phoned the client and he tells me that everything is OK, included VPN to main site. How can I solve…
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NWA50AX filtering / blocking Multicast (mDNS) traffic?
My NWA50AX Access Point is filtering/blocking Multicast (mDNS) traffic! I have my NWA50AX connected via Ethernet to my broadband router in separate parts of the house, with both devices broadcasting the same SSID for a single home network throughout my house. When connected directly to my broadband router (either…
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Additional Information Regarding User Groups and Policy Control
Hi everyone! First of all, thank you for the excellent guide. I would like to share an important detail that is not covered in the procedure and may help other administrators who intend to use Microsoft Entra ID to apply different policies through Policy Control. After configuring the OIDC integration with Microsoft Entra…
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iPhone 17 (x2) showing offline after roaming between Smart Mesh AP's
I have 2 x NWA50AX in smart mesh mode, Managed by Nebula, I have noticed that my iPhone 17 devices show as offline in Nebula after roaming between the 2 x AP's and never come back as "online". Event log shows that roaming is taking place, but the iphone17's never show as "Online" again. The iphones are still working…
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Nebula 20.00 - Topology error with VLANs
Hello everyone, I have a NAS with 4 ports, inside different VLANs. 3 of them in bonding on PVID1 and the last one on PVID2. All of them are linked to the same switch. Anyway, one of them (the one NOT in bonding) seems to be linked to the firewall: This is an error. How can I solve it?
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All my zyxel devices shows offline in app and ncc
everything works, I have nebula firewall, two switches and three accesspoints. But since a couple of weeks back all devices shows offline and one ap and one switch is red!
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My units gets offline
My unit FWA515 comes offline after two days where everything runs smoothly What is the problem? Br Ankica
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Zyxel/Nebula Off line
I have four Zyxel NWA50AX's running and registered on Nebula, with the latest firmware, all having their own assigned IP addresses's. I'm using a Quantum Fiber modem Q1000K. They were all working fine until I tried adding a newer Zyxel 130 and then everything went to pot. I have factory reset the Quantum modem, reset each…
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Impossible to connect iPad MD523TY/A to WPA3 SSID
Hello everyone, I tried to connect a MD523TY/A iPad to a SSID with WPA3 (in transition mode). It was impossible to. I could only connect it to a WPA2 SSID (same AP, so apparently no issues with hardware incompatibility). Is there any known issue with “old” hardware and transition mode?
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USG FLEX 500H Port Forwarding Not Working for Ports 8000, 8001, and 443
USG FLEX 500H Port Forwarding Not Working for Ports 8000, 8001, and 443 I am having trouble with port forwarding on my Zyxel USG FLEX 500H firewall. Problem: Ports 8000, 8001, and 443 are not opening externally. I have created Virtual Server NAT rules and Security Policy rules. Internal access to the NVRs works, but…
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Nebula 20.00 & SCR50AXE - Difficulties with 2.4 GHz
Hello everyone, I had to connect to internet a bridge for an IoT service. The process is extremely hardworking and slow. Considering its basic needs, as you can see below, I thought it was easy enough to have 2.4 GHz activated (a part from 5 and 6 GHz) to get it online, but it was impossible to connect that bridge to a…
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Issue with GS1920-24 - Nebula Sync and UI Reporting Errors
Dear Zyxel Support Team, I am experiencing persistent issues with a GS1920-24 switch (S/N: S222L30004279) currently managed under Nebula organization "SC EXPEDITION COMPANY LIMITED" and site "YANH". I would appreciate your assistance with the following problems: Inaccurate UI Status: The Nebula Control Center (NCC)…
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Content filter issue on Zyxel Nebula
Hello, I am currently experiencing an issue when I try to apply filters on one of my sites; the save button remains gray despite the addition of new filters, which means that I cannot save them. Has anyone ever encountered this problem before?
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Stops working everyday at 5pm. Light turns blue and can not get it back on till following day
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Delete device from Nebula
hallo, i have registered my accesspoint in nebula ...to see how it works. Now I don't want to use it and want to delete the device. I followed the steps, but I can't select the device. See screenshot. Thanks for your help. Best regards
