iPhone 17 (x2) showing offline after roaming between Smart Mesh AP's

Alan_Twigg1951

I have 2 x NWA50AX in smart mesh mode, Managed by Nebula, I have noticed that my iPhone 17 devices show as offline in Nebula after roaming between the 2 x AP's and never come back as "online".

Event log shows that roaming is taking place, but the iphone17's never show as "Online" again. The iphones are still working normally. I have 2 x SSID's and no other wifi AP, only the 2 x NWA50AX devices, firmware and ios are at the latest level for the AP's and the iPhones.

iPhones have FIXED private Wi-Fi address. Data services have been turned off during testing of this issue. Internet speed for the iPhones is unaffected, Im getting the max download speed that my broadband provider has allocated ( BT - VDSL ).

Turning off/on wifi on the iPhone devices fixes the issue for a short while.

Smart Steering is enabled, all Advanced settings are at default.

Apart from the iPhones not being displayed in the Nebula Cloud, nothing else appears affected! These are the only devices that are exhibiting this issue, I have a mix of iPad's , , smart plugs and Alexa and IOT devices.

Any help or advice appreciated.

Alan