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Zyxel Community Guidelines
Welcome to the Zyxel Community!
We have dedicated this space to discussions and questions about Zyxel products and services. Everyone is welcome to share personal stories and ideas about their networking experience with Zyxel. In the interest of providing a happy and friendly discussion space, here are a few rules to follow.
Be kind and courteous
- The community is the place to gather and create a welcoming environment. Please treat everyone with respect and kindness. Also, give a “like” or “accept answer” if a post helped you.
No advertising or spam
- Advertising of other brand materials, spam, irrelevant links, or any other form of solicitation in posts are prohibited. When posting content, make sure your contributions are relevant to the specific discussion and topic.
Threats
- Do not post content or send private messages that are offensive, abusive, obscene, hateful, threatening, or of a political or religious nature.
Respect everyone's privacy
- Do not share or disclose personal information about others (e.g., location, address, phone number).
- Do not post or link to files that could compromise or infect other community member’s networks.
- Be careful not to post information about your login credentials and/or passwords from networks in production environments.
General Posting/Behavior
- Do not bump threads.
- Do not derail topics.
- Do not create sock accounts.
- Do not become an armchair moderator (i.e., a general user acting as if they are a moderator).
- Do not sell or attempt to sell anything within the community.
- Trolling, personal attacks, or content that is political, religious, or controversial will not be tolerated.
Flag inappropriate content for review
- Community members are encouraged to report improper content to moderators. If you recognize any violation of these guidelines, report it by clicking "Flag" and "Report" and let us know why you feel the content is inappropriate. Moderators will review the post, remove any improper content, and send a warning message to the original poster.
If you have any questions about our guidelines, please comment below.
FLEX 100H v1.32 hard crashing with multiple admins logged in?
Are we the only ones seeing this🤬??
This has happened to roughly 8 different firewalls (at our client's sites, of course….) and results in complete loss of network connectivity, requiring someone to physically power-cycle the device to restore functionality.
It is not EVERY time reproduceable, but it has happened enough times for us to see a pattern…when multiple admins are simultaneously logged in to the web GUI, there is (guessing) a 1 in 5 chance that the firewall will lock up, usually after one of the admins logs out…
This just happened to me again today while helping another tech investigate an unrelated issue…and I am curious if anyone else has encountered this?

NR7302 firmware upgrade
Hello i tried to make a firmware upgrade for my NR7302 5g broadband and the automatic update is not working. Where can i find the firmware to download it?

Nebula P2P link with greater range (directional)
It would be great if Nebula released a P2P Wireless bridge, or even a directional antenna kit for NWA55AXE to increase the range of a P2P wireless bridge. I am not sure if WiFi band is up to the task, but anything that could be managed by Nebula and has more range than the current NWA55AXE would be fantastic.
I wonder if a directional dish style antenna attached to the NWA55AXE on either end would be a large enough improvement or not.

USG FLEX H support more than one SSL VPN configuration
User @ITC_Sercop requires USG FLEX H supports more than one SSL VPN configuration since they need to create two user groups for SSL VPN (OpenVPN Client), one using split tunnel and one using full tunnel, but the GUI doesn't seem to allow it.
Anyone also likes this idea, please leave your comment below and give this idea post a vote!
Download the certificate from Nebula for Android device
Based on the need of user @cglavan83 , we would like to propose the implementation of a feature that allows users download the certificate from Nebula for Android device which need to join the network uses WPA enterprise with Nebula cloud authentication.
This topic was raised in the following discussion:
If anyone likes this idea, please feel free to leave a comment or click vote.
NWA110AX supports dynamic personal psk (DPPSK) with RADIUS authentication
User @baba request:
- NWA110AX supports dynamic personal psk (DPPSK) with RADIUS authentication. A way to use the RADIUS User password as DPPSK to have user-based authentication on WPA2/3 Standard (not Enterprise) SSIDs.
PSA Integrations for MSP
User @asriggs proposes that
An official integration between Zyxel Nebula and popular PSA tools such as HaloPSA, ConnectWise Manage, and Autotask. While they’re aware that Nebula offers an Open API, they prefer a native or out-of-the-box solution — possibly via direct integration or collaboration with third-party platforms like MSP Centric — to streamline license management and asset synchronization.
Here's the original post.
Please help to give a vote if you also like this request.
security policies
Another think with security policies…
When i change the order of de rules, you change the positions of the rules. for example, when i want rule 8 between rule 1 and two…, I move it on top of rule 2, but what hapens then… rule 2 moves to rule 8, and the former rule 8 is on position 2.
So then i have to move 8 to 3, next 8 to 4, 8 to 5, 8 to 6, 8 to 7 and then i'm finished.
It would be more logic, when i move 8 to 2, all the rules moves 1 position down.
yours dennis
