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How to view AP CPU load status in controller-managed Networks?
Answer: Logging into your controller's web GUI Navigate to the Wireless » AP Management from the left sidebar. Once there, click on the "Show Advanced Settings" option. This action will reveal detailed information about each AP, including their CPU usage. The CPU usage metric is crucial for understanding how much…
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How to modify the AP management-VLAN settings via console when it loses connection with controller
Scenario: When an AP is running in AP Controller (APC) managed mode, and you cannot access the local GUI to modify the management VLAN settings. This is particularly useful if the AP loses connection with the APC due to an incorrect IP configuration Steps: Remote into the AP via console cable. Enter Configuration Mode:…
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How can I monitor the total traffic on a station connecting to AP using syslog?
Syslog does provide some information about station traffic. Syslog records traffic information only when a station leaves the network. This data includes details such as the station's MAC address, the AP it was connected to, signal strength, and the total download/upload bytes. 2023-12-01 14:31:24, info ,wlan-station info,…
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Does iCloud Private Relay affect Internet Speed on iPhones Connected to APs?
When an iPhone with iCloud Private Relay enabled is connected to an Access Point (AP), if user notice a reduction in internet speed. This issue is not directly related to the AP itself, as the AP acts merely as a bridge, forwarding packets to the third-party relay servers used by iCloud Private Relay. iCloud Private Relay…
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Why does the AP LED exhibit a slow white blink?
The AP LED exhibits a slow white blinking at a rate of 100ms per second when the locator LED feature is activated. It switches off automatically after the configured amount of time (1-60 min). Default duration is 10 minutes. The path: Maintenance > LEDs > Locator Note: The color of the white LED may have slight differences…
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What does a steady blue AP LED indicate?
The AP LED displays a steady blue when its wireless interface is activated, but there are no Wi-Fi clients connected when it is in full power mode.
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What does a steady green AP LED indicate?
The AP LED with the steady green status when the AP is ready for use, the AP’s wireless interface is activated, and Wi-Fi clients are connected to the AP in full power mode.
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Decoding the AP LED: What a red means
In certain situations, the AP may exhibit patterns associated with the color red. Each pattern corresponds to a distinct symptom. This FAQ will explain those interpretations for you. Steady red: The AP failed to boot up or is experiencing system failure. Fast red blinking with on for 50 milliseconds and off for 50…
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What does slow green blinking of the AP LED indicate?
In certain scenarios, the AP LED may exhibit a slow green blink, staying on for 1 second and then off for another second. The wireless module of the AP is disabled or fails. The AP is using default Wi-Fi settings. The AP is configured to be managed by NCC but is not yet registered with the NCC. Note: At the time of this…
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Understanding the AP LED that alternates between amber and green blinks
In certain situations, the AP may alternate between amber and green blinks. However, the speed and frequency of these blinks can vary, and each has a distinct meaning. This FAQ will clarify those meanings for you. Blinks between amber and green alternately with 300 milliseconds interval: The AP is booting up. Blinks…
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Establishing a Reliable WDS Connection on Standalone APs
Feature Introduction: WDS (Wireless Distribution System) is a network system that allows you to extend wireless coverage in large premises without the need for additional cabling. This feature is supported in Standalone mode. Prerequisite: To set up a WDS for APs, we have two roles: Root and Repeater devices. Root AP: it…
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When should I collect the diagnostic info on my Zyxel AP?
It's best to collect the diagnostic info soon after you notice a problem with your device. This way, the info will show what's going wrong more accurately, helping Zyxel support fix the issue quicker.
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Why do I need to collect the diagnostic info?
Collecting diagnostic info is crucial for troubleshooting as it provides a snapshot of your Zyxel AP's configuration and operational state at a particular moment. This information can be shared with Zyxel support to help identify and resolve any issues you might be facing with the AP.
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What is the Diagnostic info of AP?
The Diagnostic info is a file generated via the Diagnostics screen on the Zyxel AP's interface. It contains both configuration and diagnostic data about the AP which can be instrumental during troubleshooting. If you encounter issues with the AP, you can provide this file to customer support to aid in resolving the…
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Why can't I log in to my AP?
Several factors could hinder access to your AP: Incorrect Connection: Ensure your PC is correctly connected to the AP's LAN port or via the default SSID. Incorrect IP/Credentials: Verify you're using the correct default IP address and credentials. Check the user guide or use Zyxel One Network utility to confirm the IP…
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What happens if my PC and AP are not in the same subnet?
If your PC and AP are not in the same subnet, they won't be able to communicate properly. This means you won't be able to access the AP's web GUI for configuration or management. To resolve this, you can set a static IP address for your PC that is in the same subnet as the AP, ensuring that they can talk to each other.
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What to consider when adjusting output power
Q: What to consider when adjusting output power A: Be cautious to not increase power excessively to avoid interference, especially in areas with many networking devices1
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When should I adjust the output power?
Q: When should I adjust the output power? A: When there is a high density of APs in an area, decrease the output power of the AP to reduce interference with other APs
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What is Output Power on the radio configuration page?
Q: What is Output Power on the radio configuration page? A: Output Power refers to the amount of power, measured in decibels (dBm), that a networking device like a Zyxel AP emits. Adjusting the output power can help manage the range and coverage of the wireless signal. Higher output power increases the signal's reach, but…
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How to upgrade the firmware for AP via Web Configuration?
The aim of this guide is to guide you upgrade the firmware for AP via Web Configuration. Find the firmware package at Zyxel Download library in a file that (usually) uses a .bin extension. 2. Click Maintenance > File Manager > Firmware Package 3. Click Browse... to find the .bin file you want to upload. Remember that you…