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Firmware recovery steps for Zyxel Access Points
INTRODUCTION This FAQ describes how to upgrade firmware from tftp server by AT commands. In rare situations, Zyxel Access Points might not boot up successfully after a firmware upgrade. The following procedures are the steps to recover firmware to normal condition. ENVIRONMENT Please connect the console cable to Zyxel…
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Unveiling Wi-Fi 7: A Leap Towards Extreme High Throughput
Unveiling Wi-Fi 7: A Leap Towards Extreme High Throughput In the evolving landscape of wireless technology, Zyxel Networks is at the forefront, embracing the latest advancements with the introduction of Wi-Fi 7. Though colloquially known as Wi-Fi 7, the technology's formal designation is based on the IEEE 802.11be…
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Moved: Introducing Scheduled Reboot for AP and Mobile Routers: A Step Towards Enhanced Efficiency
This discussion has been moved.
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Overview of Zyxel Access Points
The Zyxel Access Point product lineup is organized into three distinct categories: Simplicity, Flexibility, and Ultimate, each designed to meet different networking needs and scales of operation. The Simplicity APs: These APs come with right-fit feature set with simple configuration, making this line-up the best choice for…
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How to do if my AP can't turn on?
If your Wireless Access Point (WAP) is not turning on, there are several steps you can take to troubleshoot and potentially resolve the issue. Below is a structured approach to help diagnose and fix the problem: 1. Check Power Supply Ensure the Power Source: Verify that the power supply or PoE you're using is operational…
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How Do I Customize Levels for Different Categories on My Zyxel AP?
On your Zyxel AP, you can customize the logging level for each category to tailor the details of the information you receive. There are 3 types of selections: Red X: do not log any information from this category Green checkmark: log regular information and alerts from this category Yellow checkmark: log regular…
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How do I configure my Zyxel AP to send logs to a Syslog server?
Configuring your Zyxel Access Point to send logs to a Syslog server can be accomplished through the AP's web GUI. This process allows you to specify the server's IP address, select the log format, and set the log level. Here's how to do it: [This example uses the NWA50AX model] Path: Configuration > Log & Report > Log…
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Achieving Seamless Network Integration: Your Guide to Zyxel Product Compatibility with Cross-Brand D
Dear Zyxel Community Members, In today's technologically diverse environment, the interoperability of network systems has become increasingly crucial. Zyxel recognizes this importance and is committed to ensuring that our products not only deliver exceptional performance and reliability but also seamlessly integrate within…
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How to check hostname of client on AP Controller?
Checking the hostname of a client on a GUI provides improved security by verifying the identity of the connecting device, reducing the risk of unauthorized access. It enhances user experience by displaying the client's hostname, making it easier to identify and manage connected devices. Additionally, it aids in…
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Expecting affordable Wi-Fi 7 access points?
We're excited to have recently launched our enterprise-grade, Wi-Fi 7 triple-radio NebulaFlex Pro Access Point, the WBE660S, featuring a 10GbE uplink port to fully harness the capabilities of Wi-Fi 7 technology. Building on this innovation, we understand the need for more cost-effective Wi-Fi 7 solutions. To address this,…
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Zyxel APs and compatible PoE standards
At the time of this writing, the Zyxel APs and compatible PoE standards as below: PoE++ (802.3bt) Compatibility: Model: WBE660S PoE+ (802.3at) Compatibility: Models: WAX650S, NWA220AX-6E, WAX620D-6E, WAX640S-6E, NWA130BE Standard PoE (802.3af) Compatibility: Applicable to: Other Zyxel Access Points not listed above.…
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What does the model's name WBE660S indicate to you?
The name of the new product is called WBE660S. 'W' stands for Wi-Fi, and 'BE' indicates that it supports the Wi-Fi 7 standard, also known as 802.11be. The number “660” denotes that this AP belongs to our flagship/ultimate series, and 'S' signifies that this device is equipped with our Zyxel patented smart antenna.
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Does the Zyxel Access Point Support DHCP Functions?
No, the Zyxel Access Point does not support DHCP functions. It primarily operates as a forward bridge, designed to extend the reach of your existing network from wired to wireless. For DHCP server configuration and setting up a DHCP range, a separate device such as a router or a dedicated DHCP server is needed.
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[AP] How to resolve the wireless packets drop?
When your AP is encountering some packet transmission issues, it could be due to factors such as interference, weak signal or configuration settings. We recommend: Check for any physical obstructions or interference sources (microwaves, Bluetooth devices, or other Wi-Fi networks, etc.) near your device. Fine-tune the…
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How to fix captive portal does not appear with wireless clients?
There are some rare situations that captive portal won't pop out automatically. You may try the following steps: In some uncommon cases, the captive portal may not appear automatically. To address this, consider these steps: Set the client's DNS server to 8.8.8.8. Experiment with different web browsers, such as Chrome,…
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How can I configure Auto Healing in my network?
Answer: Auto Healing settings can be adjusted through the controller’s web interface. To do this, go to Configuration > Wireless > Auto Healing. Auto Healing Interval: This setting determines the time interval for the automatic scanning of neighboring access points. Each network scan lasts approximately 1 minute. If a scan…
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How does Auto Healing work in a real-world scenario?
Example Scenario: Consider a campus with six classrooms, each equipped with its own AP. These APs are crucial for students and teachers using tablets to connect to the school's wireless network. Without Auto Healing: If AP2 in Classroom 2 fails, there would be a complete loss of wireless coverage in that area. The IT team…
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What is the Auto Healing feature on the AP Controller in wireless networks?
Answer: Auto Healing is an advanced feature designed to ensure consistent wireless network performance. It detects when an access point (AP) becomes inactive and compensates by enhancing the coverage of nearby APs. Important Note: It's essential that APs are not set at maximum signal strength initially. This allows them to…
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How to Reset an Access Point to Factory Defaults Using the AP Controller GUI?
Answer: To apply the factory default settings to an AP, navigate to Configuration > AP Management > AP list. Then, click on the AP that requires resetting. At the bottom of the page, you will find the option 'Reset AP Configuration.' Click this, and then select 'Apply Factory Default.
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What Differentiates 'OK' from 'Override Setting' in AP Controller's Group Settings?
In the AP Controller's AP Group settings, there's a distinct difference between "OK" and "Override Setting": Clicking “OK”: This option is used for editing the AP Group settings profile. When you choose “OK”, it only saves the changes made in the AP Group settings. Importantly, this does not affect the individual "Override…