[AP] How to resolve the wireless packets drop?

Zyxel_Judy
Zyxel_Judy Posts: 1,788  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

When your AP is encountering some packet transmission issues, it could be due to factors such as interference, weak signal or configuration settings. We recommend:

  1. Check for any physical obstructions or interference sources (microwaves, Bluetooth devices, or other Wi-Fi networks, etc.) near your device.
  2. Fine-tune the deployment of AP's location. The client connects signal recommended –70dBm or above.
  3. Go to Configuration > Object > AP profile > Radio
  • Adjust the channel width to 20MHz for each radio to reduce co-channel interference.
  • Disable Enable 5GHz DFS Aware option to prevent channel interference.
  • Increase your WLAN rate control for 2.4GHz to 5.5Mbps, while 5Ghz to 12Mbps.

2.GHz:

5GHz: