[AP] How to resolve the wireless packets drop?

Zyxel_Judy Posts: 990  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

When your AP is encountering some packet transmission issues, it could be due to factors such as interference, weak signal or configuration settings. We recommend:

  1. Check for any physical obstructions or interference sources (microwaves, Bluetooth devices, or other Wi-Fi networks, etc.) near your device.
  2. Fine-tune the deployment of AP's location. The client connects signal recommended –70dBm or above.
  3. Go to Configuration > Object > AP profile > Radio
  • Adjust the channel width to 20MHz for each radio to reduce co-channel interference.
  • Disable Enable 5GHz DFS Aware option to prevent channel interference.
  • Increase your WLAN rate control for 2.4GHz to 5.5Mbps, while 5Ghz to 12Mbps.



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