-
Does Zyxel AP support the WPS function?
Zyxel AP does not support the WPS function. This is because Zyxel APs are designed for enterprise use, where security is paramount. If you are having trouble connecting a device that only supports WPS, you can try below methods. Configure Advanced Security Settings: set the Security to "WPA-Personal with WPA1." This step…
-
Why my APs managed by controller not broadcast SSIDs?
1. Verify Controller Firmware Compatibility: Ensure the AP controller firmware is up to date to support the new models. 2. Ensure AP Status: Check the controller's device information to confirm the APs are online and syncing configurations as expected. 3. Check Radio Profiles: Confirm that the radio profiles are configured…
-
DPPSK with External Server
Dynamic Personal Pre-Shared Key (DPPSK) is a powerful feature aimed at enhancing user privacy and data integrity in a wireless network by assigning unique passwords to individual clients. This ensures that each client's traffic is encrypted with a unique key, enhancing security. Scaling DPPSK with External RADIUS Server…
-
Why some AP features not implement even AP is online being managed by controller?
This issue could be due to a discrepancy in firmware versions between new added AP and controller. Here are the steps to resolve this issue: Update Firmware Navigate to Configuration > Wireless > AP Management > Firmware. Click the "Check" button to look for available latest firmware updates. If an update is available,…
-
Creating Segregated SSIDs with VLANs using Zyxel AP and AP Controller(USG FLEX)
Background: In the office environment we would like to seperate the network traffic from employee and guest. Here a guidance to create two SSID in seperate VLAN with Zyxel AP and USG FLEX firewall. Scenario: In this scenario, the AP is managed by the firewall, and there are two SSIDs: one for employees using VLAN10 and one…
-
[Nebula] How to configure external captive portal for a SSID with click to continue?
Description: This article shows you how to configure the login page from an external web portal instead of the one built into the NCC. There is an example customized captive portal page, and we can configure the look of the web portal page based on these HTML files. This article uses XAMPP as the external webserver for…
-
What is the Support for WPA2-Enterprise on Zyxel APs like WAX610D?
Question: Do Zyxel APs like WAX610D, which are mentioned to support "WPA2/WPA3-Enterprise," actually support WPA2-Enterprise? Answer: Yes, Zyxel AP models such as WAX610D that are listed to support "WPA2/WPA3-Enterprise" do support WPA2-Enterprise as well. Even if your client's end devices are only compatible with WPA2,…
-
How to Configure Zyxel NWA50AX Access Points for Guest Network DHCP?
Question: How can I configure my Zyxel NWA50AX access points so that WiFi clients receive IP addresses directly from my DHCP server in the guest network? Answer: If you wish to configure your NWA50AX access points to enable WiFi clients to receive IP addresses from your DHCP server in the guest network, follow these steps:…
-
What to do when encountering issues downloading files from Captive Portal Customization page?
Answer: If you encounter continuous loading without error messages when trying to download files from the Captive Portal Customization page, the problem could be due to a missing "cdr_notification.html" file in the directory of theme version 2. This issue affects sites using theme version 2, and a fix has been implemented…
-
How to hide a Wi-Fi name (SSID)?
In certain scenarios, you may prefer not to display your Wi-Fi name on clients' lists of available networks. To achieve this, you can use the Hidden SSID feature by following these steps: Access the local GUI and navigate to Configuration > Wireless > AP Management. Click the Edit icon next to the SSID you wish to hide.…
-
Understanding WPA3 SSID
Scenario: Your network includes a variety of devices with different encryption capabilities, including WPA3. You're considering configuring the security method to WPA3 but are unsure if WPA2 devices will still be able to connect or whether let only devices with WPA3 capability to connect to the WPA3 SSID. This FAQ will…
-
How to block the certain wireless client on an AP?
To prevent specific devices from accessing your WLAN, you can use the MAC Filter feature. This method blocks all devices whose MAC addresses are entered into the Access Point's MAC address block list. Follow these step-by-step instructions to configure the MAC Filter: Navigate to Configuration > Object > AP Profile > SSID…
-
How to enable the 6GHz radio of your Zyxel AP with standalone mode
Introduction: As technology continues to advance, modern Wi-Fi networks now embrace additional frequency bands, including the 6GHz spectrum, providing enhanced bandwidth and accelerated network speeds. This guide is designed to assist you in configuring the 6GHz frequency band and establishing a successful connection. Step…
-
Understanding roaming and 802.11 k/v/r
Roaming is a mechanism on “clients” to connect to the other access point while remaining connected to the network. Without roaming, devices need to take more time to reconnect to the other AP and suffer for longer disconnection. Roaming process Station will undergo three stages to complete a roaming process: Step 1:…
-
Can a single AP broadcast more than one SSID?
Yes, a single Access Point (AP) can broadcast multiple SSIDs. This allows the AP to host different networks, such as a guest network and a staff network. This capability is beneficial in managing network access and in creating distinct network segments for different user groups or purposes.
-
Understanding the Difference Between AP and SSID
Understanding the relationship between Access Points (APs) and Service Set Identifiers (SSIDs) is crucial for effectively setting up and managing a Wi-Fi network. There's a common misconception about how these elements interact, which this article aims to clarify. Explanation: What is an AP? An AP is a networking hardware…
-
Understanding VLAN Settings on Zyxel AP
Purpose: You may want to configure a specific VLAN for the SSID so that the wireless clients can be assigned IP addresses belonging to this VLAN subnet. Let's delve into the VLAN settings on the AP. Management VLAN: First up is the Management VLAN. This is the VLAN ID designated for the AP itself. Through this VLAN…
-
Does the SSID turn off when APs connect to IEEE 802.3af PoE?
Wi-Fi networks on the WAX650S, NWA220AX-6E, and WAX620D-6E are turned off automatically when it is connected to a device that supplies power using IEEE 802.3af PoE. For the appropriate power type for your AP, check the device's label sticker or the datasheet in the Download library.
-
Is 802.11r fast roaming available in standalone mode?
Fast roaming using 802.11r requires a controller role to help formulate a set of keys. However, in standalone mode, the AP does not have this controller role, making it unsuitable. This is an inherent limitation of this feature. Both Nebula cloud mode and AP controller mode have the controller role present, so Fast roaming…
-
Why does the MAC address detected by the network tool differ from the AP's?
When you use a channel or network analyzer, you might observe that the MAC address linked with the SSID is not the same as the MAC address displayed on the device's hardware label sticker (as mentioned by Nebula). This article clarifies the MAC addresses you might see on your network analyzer. The MAC address that appears…