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How do I install a newly Purchase Access Point?
This article will introduce how to step by step install a new Access point. Optimal Location Selection: Place your Access Point centrally on the ceiling of the active area for optimal coverage,ensuring it's away from physical barriers and interference sources such as microwaves and cordless phones. Power Connection:…
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How to set up Load Balance Group on Nebula?
What is Load Balance Group? To attempt to lessen the loading of one channel by deploying additional access points in dense areas, administrators must enable load balancing for AP clusters to improve equal channel usage. Since AP clusters may be deployed among different rooms, it is a good idea to define their respective…
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How to configure VLAN for Nebula AP LAN Port?
Some Nebula AP models have both uplink and LAN ports. LAN ports connect the AP to other devices on your network. The LAN1 port is typically used to connect devices such as computers, printers, and other network devices. To configure VLAN for the AP LAN port on a Nebula AP: Go to Site-wide > Configure > Access points > AP &…
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How can I verify if the AP is rebooted by schedule or for other reasons?
You can verify the reason for the AP's reboot by checking the log at Monitor > Access Point > Event log on Nebula Control Center. The log will specify whether the reboot was scheduled or triggered by other factors. Please see the example below:
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I usually reboot AP to resolve my printer connection. Can the reboot be scheduled?
Yes, with the recently added "Maintenance" feature on the Nebula, you can schedule reboots for your AP. Navigate to Nebula: Devices > Access Point > Select an AP > Status, and choose Maintenance to set up a reboot schedule.
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What is the "Maintenance" feature on AP page?
The "Maintenance" feature on the AP page, located at Nebula: Devices > Access Point > Select an AP > Status, choose Maintenance, is a recent addition. It allows users to schedule reboots for the AP, aiding in maintaining optimal performance and troubleshooting issues. This makes device management more streamlined and…
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How to Schedule a Reboot for Zyxel AP
With the introduction of Nebula Phase 17.20, a new feature has been added to resolve some IoP (Interoperability) issues. Supported Models: NWA50AX, NWA55AXE, NWA90AX, NWA50AX PRO, NWA90AX PRO, and WBE660S. Steps to Schedule a Reboot: Direction: Devices > Access point > Select an AP > Status, choose Maintenance Enable the…
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Why is the local SSID not broadcasting on my Remote AP?
One common reason for the local SSID not broadcasting on a Remote AP site (physical site) is no add the local SSID or forget to enable the Local SSID in the Nebula Remote AP configuration. The path: Devices > Access points > Select AP > click AP Role Here's a FAQ of how the Remote AP works and how to ensure your SSID…
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The AP status showing an orange icon with limited power mode
The AP is presently operating in a limited power mode. This issue arises from an insufficient power supply, which may occur when using an incompatible Power over Ethernet (PoE) adapter or PoE switch to power the AP. To resolve this problem, we advise you to review the power requirements listed on the device's label sticker…
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How to Unregister an Access Point from Nebula?
To unregister your access point from Nebula, follow these steps: 1. Log in to your Nebula Cloud account. 2. Navigate to "Organization-wide > License & inventory." 3. Select the access point you want to unregister. 4. Click on "Actions" and choose "Remove from organization." After completing these steps, your access point…
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Can I change the system name of AP by Nebula?
Scenario Users prefer to assign a custom system name to the APs for easier identification and management within their network. The system name is an internal name used by the device itself and can help users differentiate between multiple devices, especially when working with a larger network setup. Feature: Edit Device…
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What could be the causes of the AP status shows an orange icon with IP Issue Detected?
The presence of an orange icon indicating an "IP issue detected" on your AP suggests a problem related to its IP configuration. There are two common scenarios that could lead to this issue: IP conflict: Your AP has been assigned an IP address, but another device on your network was erroneously configured with the same IP…
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Why is the AP status showing an orange icon with 10/100Mbps link speed?
The AP is currently running in a limited speed mode, linking at a speed of only 10/100Mbps. This problem often surfaces due to the quality of the Ethernet cables being used or potential issue with the switch/gateway port. To address this, we recommend replacing the Ethernet cables connected to the AP with certified ones to…
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[Nebula] Understanding the Orange Icon Status of Your Nebula AP
As you navigate to Devices > Access points, you may come across different colored icons associated with the AP status. These colors serve as a useful way to visually represent the current state of the device, making it easier for users to understand and manage their network. One icon color you might encounter is orange.…
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[Nebula] How to set up Load Balance on Nebula?
What is Load Balance? How could it work? To avoid big amount of client connect to
the same AP bring high loading and cause impact (The wireless performance
decreases if the loading of AP is too heavy, the more clients connecting to the
same AP, the less bandwidth each device can get), load balance feature setup
help to…
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What is the meaning of the AP status with an orange icon and “Client Overloading” description?
On Nebula, users could determine the status
of the AP from the icon in the AP list. What does the orange icon with the “Client
Overloading” description mean? AP with this status base on the reason below : When the user has
configured the Load Balance feature, the connection amount reaches the value
from the corresponding…
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[Nebula] How to configure Ethernet NAT on WAC500H?
Function
description: The WAC500H is able to act as a router and
DHCP Server for LAN clients. The AP share the same DHCP pool as NAT mode SSID
with below definition. - Client can get IP from DHCP
pool 10.0.0.0/8 or 172.16.0.0/12. Range (10.0.0.2-10.255.255.254) or (172.16.0.2-172.31.255.254) Gateway and DNS
address is…
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What does the LED status stand for on my Access-Point?
We often get questions regarding the LED status on our customers
Access-points and their respective interpretation/meaning. These are normally
in full detail depicted in the user-guide and also a document at Nebula > Help
> Online documents > Nebula Device Startup LED Guide. In LED-Status Access Points, which basically is…
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[Nebula] How to configure the AP LAN provision?
Where to find: Configure > Access point > AP & port settings > Port setting Function description: This screen allows you to enable or disable a port on the managed AP and configure the port's VLAN settings. The port settins apply to all Nebula APs that are assigned to the site and have one or more than on Ethernet LAN…
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Where are the places to configure static IP on Access Points?
Where are the places to configure static IP on Access Points? To configure static IP on APs, there are a few places and methods for you to do so. Local configuration Here are some ways to configure static IP under LAN 1. Web GUI You can access the AP web GUI by typing the IP of the NAP (If DHCP server exist in the…