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How to Quickly Overview the Total Wireless Clients Connection Status in the Past 24 Hours on Nebula?
To get a quick overview of the total wireless clients' connection status for the past 24 hours on Nebula by navigating to: Nebula » Monitor » Access Points » Summary report On this page, you will find comprehensive information, including: Top APs by usage Top applications by usage Top SSIDs by usage Clients per day Top…
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Why Does My AP Display Abnormal Few Usage / 0 Usage in the Summary Report Page?
If the AP shows abnormal usage (0 bytes or almost 0), check if it is operating in Smart Mesh Repeater mode (wirelessly deployed). If it is, the symptom aligns with the design mechanism. In this mode, traffic ultimately passes through the root AP's uplink port. The current Nebula design accumulates the repeater AP's usage…
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Display AP Clients by Radio on the Dashboard
Display AP Clients by Radio on the Dashboard In Nebula 18.00, we are introducing a useful enhancement to the site-wide dashboard, specifically to the wireless client widget. This update aims to provide more granular visibility and better management of wireless clients by allowing you to filter clients based on the radio…
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How to Schedule Device Updates For Particular APs?
To schedule device updates for specific APs, follow these steps: Go to the Nebula » Configure » Firmware Management page. Select the devices you want to schedule for updates. Click on '+ Schedule Update' and set the upgrade plan according to your needs. You can observe the scheduled upgrade times for each device under the…
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How to check total number of clients currently connected to the AP?
To check the total number of clients currently connected to the AP, please: Navigate to Nebula » Devices » Access points Click the list-option icon on the right of the Access point list. Select the Current client attribute Then you'll be able to see the total number of clients connected to the AP.
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[Nebula] How can I determine which wireless client has the highest data usage?
The Nebula Control Center features a comprehensive dashboard that includes the "Access Point Clients by Usage" widget. This tool allows you to view and monitor the data usage of top 5 of individual wireless clients connected to your network, helping you identify which client is consuming the most bandwidth.
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[Nebula] How to identify the deployment location of Access Points?
Nebula supports the Locator LED feature, which causes the AP’s LED to blink white, making it easy to locate the device. To enable this feature, please follow these steps: Navigate to Devices > Access Points. Select the specified Access Point. Scroll down to the 'Live Tool' section. Enter a time interval between 1 and 60…
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What is the password for APs managed by the Nebula cloud?
If your AP is managed through the Nebula cloud, the password for the AP will be the same as your Nebula site password. You can find this password by navigating to Configuration > Site Settings > Device Configuration in the Nebula interface. Remember: For enhanced security, it is recommended to change your password…
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How to disable FTP on Zyxel access points?
For cloud mode managed AP, currently does not provide FTP settings for cloud mode AP on Nebula. However, to disable FTP on your Zyxel Access Point running, follow these steps at the beginning of the process: If you are using the command line interface (CLI): SSH into the Access Point by using Putty or TeraTerm SSH…
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[Nebula] How to turn the LED lights on AP off?
If the LED lights on your APs are proving to be a distraction or are unsuitable for the environment, you can easily turn them off. This guide will show you the necessary steps. Access the settings by following this path: Configure > Access Points > AP & Port Settings > General Setting > AP LED Lights. In this section, you…
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How can wireless packets be captured from APs managed by Nebula cloud?
This FAQ applies to Wi-Fi 6 models with firmware versions older than 6.70, Wi-Fi 5 models and small business models such as the NWA50AX, NWA90AX, NWA55AXE, NWA50AX PRO, and NWA90AX PRO. Scenario An IT engineer want to monitor wireless traffic to make sure the entire flow when a wireless station connecting to an SSID.…
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[Nebula] How do Zyxel APs meet school network requirements?
Zyxel's APs can adapt to the special demands of school network environments by offering robust and flexible solutions that enhance connectivity and ensure secure, reliable access for both students and staff. Here’s how they are tailored for educational settings: Wi-Fi dedicated for student devices Select Dynamic Personal…
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[Nebula] How does Zyxel's AP adapt to hotel, restaurant, and cafe networks?
Zyxel APs are tailored to meet specific wireless network requirements in hotels, restaurants, and cafes by offering the following features: Dedicated Guest Wi-Fi Use vouchers to provide guests with premium Wi-Fi access in hotel lobbies or POS. You can set expiration according to the number of days a guest is staying to…
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How to block or allow wireless to lan traffic?
The AP is designed not to block any traffic by default. Its primary function is to facilitate wireless communication by bridging wireless devices to the network. However, the behavior of the AP can be modified through configuration to enforce certain security policies or traffic rules if needed. To block or allow wireless…
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What is Nebula AP Best Practice Settings?
Nebula AP Best Practice Settings refer to the recommended configurations and settings for AP within the Nebula cloud networking solution. These settings aim to optimize wireless network performance, security, and reliability for businesses and organizations utilizing the Nebula cloud-managed network infrastructure. 1. SSID…
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Can only specific MAC addresses be allowed to connect to the wireless network?
To ensure that only certain MAC addresses clients can connect to your wireless network, you can implement Client policy (MAC filter). This function is used to do MAC filter for the stations. The “Allow list” grants access to the SSID and can bypass the Captive Portal. The “Normal list” permits access to the SSID without…
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Enhancing Network Troubleshooting with WLAN: Wi-Fi Aid Enhancements
Enhancing Network Troubleshooting with WLAN: Wi-Fi Aid Enhancements In an effort to streamline network administration and enhance troubleshooting capabilities, Zyxel Networks is proud to introduce significant enhancements to Wi-Fi Aid, a feature within the Nebula Control Center (NCC). The version 17.20 update brings a…
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Introducing Scheduled Reboot for AP and Mobile Routers: A Step Towards Enhanced Efficiency
Introducing Scheduled Reboot for AP and Mobile Routers: A Step Towards Enhanced Efficiency In our continuous effort to innovate and respond to customer feedback, Zyxel Networks is excited to announce the introduction of the Scheduled Reboot feature for Access Points (AP) and Mobile Routers (MR). This new functionality…
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Enhancing Network Reliability with Client Device Heartbeat
Enhancing Network Reliability with Client Device Heartbeat In the realm of networking, ensuring continuous connectivity for devices is crucial, especially for devices that require a constant internet connection such as public Network Attached Storage (NAS) or cloud-connected cameras. Zyxel Networks introduces an innovative…
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Why Can't I Upgrade AP Firmware When There Is New Firmware Available on Nebula?
DNS Issue: The most common reason for firmware upgrade issues is DNS resolution problems. If your device cannot resolve the domain firmware.nebula.zyxel.com, try using the command line nslookup in command line tool to check DNS resolution. It's recommended switching to Google's DNS server 8.8.8.8 manage the APs to avoid…