How to resolve smart mesh disconnect with 'Non-Wireless Bridge Repeater' status?

Zyxel_Bella
Zyxel_Bella Posts: 526  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch 50 Answers

When you mouse over to the AP icon, the AP status indicates that the 'Non-wireless bridge repeater’ means repeater AP can’t find the root AP using wireless-bridge.

When the repeater AP unable to connect using the wireless bridge feature.

It attempts to find a compatible root AP every 30 minutes but fails, resulting in disconnection with log "Wireless-bridge feature disabled due to no available wireless-bridge root in the network."

To resolve this, here are the steps to do so:

1. Check whether the root AP model supported Wireless-Bridge or not.

If YES, please ensure the Wireless Bridge settings is enabled.

If NOT, disable the Wireless Bridge on repeater AP.

2. Save the configuration and restart the AP.

After making this change, please monitor the AP to see if the disconnections have been resolved.