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How to configure unique SSID on specific Access Points on Nebula?
To set up a unique SSID for a specific AP in your Zyxel network, follow these steps: Go to Devices » Access points page on Nebula. Find and select the AP you wish to configure. Click on the 'Tag' button. In the 'Add' field, enter the desired tag value and click 'Add new'. Go to Configure » Access points » SSID settings…
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Is it possible to set a custom password for my device after it is registered with Nebula?
Once the device is registered and managed through Nebula, it adopts the local credential password set in the Site settings of Nebula. This approach is adopted to simplify and unify the management of devices on the cloud. Currently, it is not possible for users to change the password for a specific device once it is managed…
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Why am I unable to find the SSID settings in the local GUI when my device is registered to Nebula?
Answer: When your Zyxel device is registered to Nebula, it's designed to be primarily managed through Nebula's cloud-based platform. This means that most feature settings, including SSID configurations, need to be done directly in Nebula. The local GUI on your device allows only a few basic settings modifications when…
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How to Configuring SSID for VLAN-specific DHCP Allocation in Nebula Network?
In some networking scenarios, there's a need to ensure that clients connecting to a particular SSID are provided with an IP address by a specific DHCP server. While Nebula AP operate in a bridged mode and do not directly offer DHCP services, this guide will walk you through how to do so. Topology and Scenario Gateway…
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How to use Two-Factor with Google Authenticator for SSID
Introduction In today's digital age, securing your Wi-Fi network is more important than ever. Two-factor authentication (2FA) adds an extra layer of security beyond just a password. This guide will walk you through setting up 2FA for your SSID using Google Authenticator. Configuration: Begin by navigating to Configure >…
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Why can't I find SSID advanced settings in the Nebula Navigation Bar?
Answer: The SSID advanced settings are not visible because the advanced mode is currently disabled. To access features like Captive portal customization, SSID availability, and Traffic shaping settings page: Navigate to the Nebula navigation bar. Go to WiFi SSID settings. Enable the advanced mode option. Once activated,…
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How to Provide User Wi-Fi Access via a QR Code for Wireless Network Access?
In modern business settings, it's increasingly common to provide wireless access for visitors, clients. Instead of handing out lengthy passwords, an efficient approach is to utilize QR codes. Scanning this code gives users instant access to the wireless network, simplifying the connection process. Nebula provides Wi-Fi…
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Can WPA2 devices be blocked from connecting to a WPA3 SSID?
As of this writing, Nebula's front-end configuration doesn't offer a direct way to block WPA2 devices from connecting to a WPA3 SSID. However, you can accomplish this by configuring each AP individually through CLI commands. Identify the specific SSID security profile. In this example, let's configure for SSID2_testing.…
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Is a WPA3 SSID compatible with WPA2 devices?
For sure, devices that have WPA2 capability can connect to an SSID using the WPA3 encryption method due to the transition mode.
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How to configure a hidden SSID on Nebula access points?
A hidden SSID, or Service Set Identifier, is a wireless network name that remains concealed during WiFi scans. This provides an added layer of privacy and security to your network. While it won't make your network completely invisible, it can be beneficial for certain use cases. How to configure? To establish a hidden SSID…
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How to resolve AP broadcasting the MESH SSID?
In smart mesh enabled networking scenarios, the AP will becomes repeater mode when it can’t allocate to the gateway from its uplink port. Then the AP might broadcast a MESH SSID (like 'ZyMesh_AP_A0:A0:A0:A0:A0:A0') when the AP is in repeater mode and fails to find its root AP. The MESH SSID is for trouble shooting access…
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How to turn off the SSID on specific AP?
The SSID tag function allows users to activate or deactivate the SSID on individual access points. For detailed configuration instructions, please refer to the following FAQ:
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How to ensure a successful setup of a smart mesh with a wireless bridge?
To ensure a successful setup of a smart mesh with a wireless bridge, both the Root AP and Repeater AP should support the wireless bridge function and have it enabled. For more detailed information about smart mesh and wireless bridge features, kindly refer to this article:
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How to Ensure Wireless Clients are Properly Segregated for Secure the Network?
In some networking scenarios, it's necessary to ensure clients on a wireless network are unable to communicate with each other for reasons related to security or network performance. To achieve this, AP can be configured to operate in NAT Mode with Guest Network supported by Nebula, segregating client devices. Topology and…
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Why is there the gray-out feature?
If the site contains only models that do not support certain features, those unsupported features will be grayed out. For example, there is only NWA50AX model in this site and the application of WPA Enterprise and Captive Portal are features that are not supported by SB models such as NWA50AX, NWA5AXE, and NWA50AX PRO. So,…
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How to configure the Nebula AP with my existing wireless network?
Scenario: I have an existing SSID through my current router, and I want to use the Nebula AP to extend this network. What steps should I take? Answer: After registering the AP into the Nebula site, navigate to Configure > Access points > SSID settings. Then, add the SSID using the same SSID name and security method as the…
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How to Resolve No Internet Access for Devices on a Guest Network
In a common network setup, a wireless access point plays a crucial role in connecting wireless devices to the network, often acting as a Layer 2 bridge. This link becomes especially vital when multiple devices in a guest network face intermittent or no internet connectivity, even with VLAN isolation enabled. Topology and…
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Why Is the QR Code Not Showing When Creating a WiFi Voucher in Nebula?
The QR code is for popup promotion page to the user who has the voucher code print with the QR code on it and scans for detail information. Thus, it will only display when Promotion URL or Promotion text entries are filled.
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Is it able to configure IP address subnet on Nebula AP NAT mode?
The subnet and IP range is automatically assigned and not user-configurable within the NAT function. Currently, NAT mode only allows for two subnets to be assigned automatically. Therefore, changing the DHCP IP settings is not supported in this particular feature. Detail: How to use NAT mode on AP?
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Can applying certain features to the SSID prevent it from broadcasting?
Yes, applying unsupported features to the SSID can indeed prevent it from broadcasting. So, please refer to the device function table available at this link and ensure that only supported features are checked for your SSID. Typically, the following unsupported features may cause issues: The application of WPA Enterprise /…