-
How can I configure WiFi Settings for a Mobile Router on Nebula?
Currently, Nebula does not support direct WiFi configuration for mobile routers. While this may be inconvenient, there are still ways to manage WiFi settings for your devices. For now, you can manage the WiFi settings of your Mobile Router, such as the FWA505 model, via its local web GUI. To access the local web GUI:…
-
How to Extend WiFi Coverage with FWA510?
The FWA510 does not support mesh mode. However, you can improve WiFi coverage by connecting additional access points (APs) to the LAN port of the FWA510. This setup enhances wireless coverage in your area without requiring multiple mobile SIM cards. Steps to Extend WiFi Signal: Obtain a compatible AP, such as the WAX610D,…
-
What is IP Passthrough and how does it work on mobile router?
IP Passthrough allows a LAN computer on the local network of the Zyxel device to access web services using the public IP address. When IP Passthrough is configured, all traffic is forwarded directly to the LAN computer, bypassing the Network Address Translation (NAT) process. This means that the LAN computer will use the…
-
How does Nebula Control Center estimate the position of mobile routers?
Nebula Control Center currently estimates the location of mobile routers based on the ISP's public IP address. This method provides a general idea of the location but does not allow for more precise location estimation using mobile cell data.
-
How to Enable Scheduled Reboot for a Mobile Router on Nebula?
Enabling a scheduled reboot for your mobile router can help prevent connectivity issues. Follow these steps to set up a reboot schedule: Log in to your Nebula account. Navigate to Site-wide > Configure > Mobile router. Find the Reboot Schedule option under your device settings. Set a Schedule that aligns with your…
-
How to improve Intermittent Router Connectivity Issues
Intermittent connectivity issues with your Zyxel Nebula router can often be resolved through several troubleshooting steps: Check Device Placement and Signal Reception Ensure the router is placed in a location with optimal signal reception. Adjust the device placement and angle for better connectivity. Adjust Access…
-
How to Configure a Wi-Fi Network on the FWA510 ?
The Wi-Fi SSID (network name) which was created in Nebula is designed for use with wireless access points, not directly with the FWA510 device. To set up the Wi-Fi network on your FWA510, please follow these steps: Connect to the FWA510: Ensure your PC or device is connected to the FWA510 LAN port using an Ethernet cable.…
-
Why do mobile routers show offline status in the Nebula Control Center (NCC)?
In some cases, mobile routers may appear offline in the Nebula Control Center (NCC) despite being physically online. Here are a few potential reasons and solutions: Potential Causes Your Internet Service Provider (ISP) could be blocking the necessary TCP/UDP ports required for communication with the Nebula platform.…
-
How to Configure Port Forwarding for a Nebula Mobile Router?
Port Forwarding Steps for Nebula Mobile Router: Create a New Port Forwarding Rule: Service Name: Choose a name for the rule (e.g., "IP Camera"). IP Address: Enter the internal IP address of the device you want to forward traffic to (e.g., the IP address of your camera). Start/End Port: Select an external port (e.g., 8080)…
-
How to Access Nebula-Managed Device Configuration?
For Nebula-managed devices like the FWA-710, you need to use your Nebula account credentials to access its configuration. The password you need is the same as your Nebula site password. To find the Nebula site password: Log in to Nebula. Navigate to Configure > Site Settings. For more detailed information, please refer to…
-
How to schedule a reboot on the NR5101 router?
Currently, the NR5101 allows scheduling a periodic reboot on specific days of the week via the local GUI. To schedule a reboot, follow these steps: Ensure your device is running the latest firmware version. Log in to the local GUI of your NR5101 device. Select the Maintenance option from the sidebar. Navigate to…
-
How to activate Nebula Professional Pack License on FWA505?
To activate your Nebula Pro Pack license, please follow these steps: Ensure that all Nebula devices within your organization have a Pro license. Go to License & Inventory > Overview page on your Nebula account. Look for the 'Upgrade Now' button on the page. Click the 'Upgrade Now' button to upgrade your organization to the…
-
Why I cannot find DDNS configuration on FWA510?
FWA510 does not support DDNS feature, for detailed support feature comparison please refer to the user guide feature matrix part provided on ZYXEL Download Library: Download Library | Zyxel Networks
-
Does the Nebula NR5101 support IPv6?
The Nebula NR5101 device does not support IPv6 functionality, even though the GUI displays IPv6 information retrieved from the SIM card by the ISP. If you require an indoor mobile router with IPv6 support in the Nebula series, we recommend considering the Nebula FWA510 instead.
-
What is USB Service on mobile router?
USB Service is a feature that allows you to share files stored on a USB memory stick or hard drive connected to your Zyxel device with users on your network. Use the USB Service screen to set up file sharing through your Zyxel device. Once the USB storage device is connected, you need to enable file sharing and configure…
-
What is a good 5G Cellular Signal of mobile router?
For a reliable 5G connection, monitoring signal parameters like RSRP, RSRQ, and SINR is essential. These values help determine signal quality on mobile router devices. Navigate to Cellular Info to view details like Signal Strength, RSRP, RSRQ, SINR, Access Technology, and Cell IDs. Optimal Signal Values: For the best…
-
How to Troubleshoot a Mobile Router not connecting to Nebula?
To troubleshoot your mobile router not connecting to Nebula, first ensure your router is compatible with Nebula. Check for a "Nebula" sticker on the router or verify the firmware version is compatible with Nebula. If your router is compatible, ensure it's updated to the latest Nebula firmware. If you're still having…
-
What may cause client can’t get IP from mobile router?
If your Zyxel FWA710 router set up as a DHCP server but the devices connect to it are not getting an IP address. The root cause might be due to the IP Passthrough setting being enabled. You can disable IP Passthrough and switch the device to Router mode to resolve.
-
How to do if devices can’t receive IP from FWA710?
If your Zyxel FWA710 router set up as a DHCP server but the devices connect to it are not getting an IP address, you could check below The root cause might be due to the IP Passthrough setting being enabled. 1. Log into the local GUI of your Zyxel FWA710 router. Enter your credentials to access the device. You can find the…
-
Why the wireless clients connect to outdoor mobile router can’t access internet?
Because the Outdoor Mobile Router such as FWA710, NR7101 only supports radio 2.4GHz for wireless connection for easily device management which doesn’t provide internet connection.