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What is best practice for installing NAP203 location?
Residntial condo location. Currently installed in back of unit utility closet (hot water tank), wall mount. Very erratic WiFi performance. Moving it out into open area of living space, ceiling mount giving better faster results. Unable to find info related to installation location and physical barriers or interference.
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External captive Portal redirection
Hi everyone, We have some installattions with NAP and Nebula Pro management. Over this scenario, we have integrated an external captive portal and radius platform Customers who have our platform integrated with Zyxel Nebula are complaining because the redirection to the external captive portal is not performed correctly.…
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Using a POE Injector with Nebula WAP
Hi- i want to use a POE injector with NWA1123-ACv2. But the WAP doesn't seem to power up when I use the injector. It works fine with the included power adapter, and the integrity of the CAT6 has been checked and is fine. I purchased a TP-Link Gigabit PoE. Model TL-POE150S. Do I need a specific one? Is there something I…
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[NEBULA] VMG8924-B10A - other options
Hi, My networking knowledge is fairly basic - although I do know my way around IT more generally - and was looking to learn a bit more as I set-up my home network. When I get my home broadband connection I was given a broadband router, a Zyxel VMG8924-B10A. This worked okay but I had quite a few issues with wireless…
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NWA1123-ACv2 Upgrade failed
Hi, I was trying to Update my NWA1123-ACv2 to an newer Version. Currently i have an old Version on it (Blue UI). If i'm trying to Upgrade it , it always stays on the same Firmware after a 3 min Timeout and no reboot. I get no Error Message. WebUI Upgrade nor FTP Upgrade Method seems to work.
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[NEBULA] NSG100 LTG Use LTE as backup line at WAN2
Hi I have a NSG100 with fixed internet line on WAN1 and an LTE router which is the backup line on WAN2. The problem is that when I take down the line on WAN1 the VPN will not come up again via the LTE line, when I connect the line at WAN1 again the VPN comes up again after a few seconds. I have configured WAN1 as primary…
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How do I manage the XGS1930-28HP
Hello there, I've got myself into a bit of a situation which I will explain here in short: About 2 years ago we purchased a Zyxel XGS1930-28HP for home use. We didn't really need it until a few days ago, when we were actually installing and using all the ethernet ports that are placed in our house (about 22 of them, of…
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Download speed slower on AP than directly off switch
Hello, we find that the download speeds when a computer is connected WiFi to an Access Point is significantly slower than when a computer is connected directly to the switch. Are there AP settings that need to be modified? Or is this a limitation of the Nebula AP product?? Nebula Access Point: firmware: V6.10(ABIN.2) The…
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Nebula - Fast Roaming?!
Hi Everyone, One of my client wants to learn that how fast roaming will continue without Nebula(mean internet access actually) connection? I mean, let's consider that internet connection lost at some hotel which using just nebula dedicated access points, there is no hardware controller. So which device will be controller…
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Remote Site VPN connection to another VPN
Hi, we have a functioning Remote Access VPN. When we connect all devices in our site are visible. We have created a Site to Site VPN with one client. If we connect from our site the connection works, if we try connecting from home, after having successfully connected with the remote Access VPN, we cannot see the server. As…
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NSG300 Port Grouping
Is it possible to set multiple LAN ports to one LAN interface on the NSG300? Both the NSG100 & NSG200 allow that ability with Port Grouping but I can't find a way to do it on the NSG300. It doesn't make sense that a higher model unit would have less flexibility than lower models in the same family.
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Remove access point from nebula
Hello, I need to deregister and remove, 3 access point from my account on nebula, as i no longer have the management of the device in that office, another firm have now the management about that office.how i remove them for my nebula account??tksClaudio
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Unable to assign different NSG LAN ports to different Port Groups
I am trying to assign multiple switches, connected to different LAN ports, to the same network (f.e., NSG is 10.0.0.1, Switch1 on P3 is 10.0.0.2, and Switch2 on P4 is 10.0.0.3). I was informed by a support rep that I can do this by using PortGroups, and was shown a screen clip with multiple Port Group configurations on the…
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[NEBULA] Defining different content filtering/bandwidth rules for users/-groups
Hi, as we are drawing a wifi-solution based on radius authentication through Azure, we are were wondering whether it is possible to define specific bandwidth and content filtering rules for the radius based users/usergroups? Is it possible to define specific rules for a given SSID in terms of bandwidth and/or content…
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Notes Section
Hey Guys Currently I just add notes such as PPOE details for a NSG in the device description section. But a dedicated notes box would be really useful.
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L2TP/iPsec Windows
Hey guys I don't have any issues setting up in Nebula or getting the clients connected. But once connected it all goes wrong, on every machine I have had to add a route add command so the machines can see the remote network such as below... route add 192.168.1.0 mask 255.255.255.0 172.16.0.0 I have added batch files in…
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VPN client for NSG100?
Hi I get "Download VPN client" on the page where I set up Remote access via IPSec client, I click on it I get to a page where I can download software, but when I select NSG100 I can not find VPN client. Can I use VPN client on NSG100? Sincerely Olav
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Aps randomly lose connection or restart every few hours
Hello, Our APs seem to randomy disconnect or restart every few hours, in the event log it says that the Netconf connection is disconnected. They always go offline for like 2-4 minutes and afterwards everything's okay again. I checked the connections and the LAN is stable and doesn't have any kind of connection issue. I…
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No internet (for a while) when switching to other AP
WiFi internet works great, if you don't move through the building. When moving around, and getting connected to another AP (all NAP203, over a NSG200 gateway), the internet is gone for a few minutes. What can this be? The WiFi stays connected, but it says No Internet. Reconneting won't help, only waiting.
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Creation and assignment of VLANs
Hi all, I was trying to configure VLANs on Nebula CC but can't get it to work, what am I missing? I need to set 3 VLANs for 3 different SSIDs. SSID1 should be on VLAN1, SSID2 should be on VLAN2 and SSID3 should be on VLAN3 but able to access all VLANs. I also need to configure the switch so that ports 1-8 are on VLAN1,...…