-
Problem with codecanyon.net
Hello there When I load Codecanyon.net to look for a plugin for the WordPress projects at the school I work for… All CSS gets stripped. When I load the website over 4G, it works fine. So, the Zyxel ATP800 is blocking something… Where should I look and how can I fix this? Kind regards Pieterjan Deneys
-
Zywall USG100-Plus, Where to find the Firmware, Restarting every 15 minutes
Hello All, In December-2021 we bought a Zywall USG100-PLUS firewall VPN router, it worked fine for 10 days, after that it started to restart on its own every 15 or 20mins, I don't know what is the issue, also thought to update the firmware, but I am not able to find the firmware for the Zywall USG100-PLUSS, please do help…
-
Important Zyxel Resource is Down
Hello, I was trying to set up an L2TP VPN today and when I clicked on "Configuration Walkthrough" it popped up a dead page (url listed below).https://kb.zyxel.com/KB/searchArticle!viewBlob.action?attOid=14441 I checked with a third-party site to see if it was just us and it wasn't. Also, according to MX Toolbox, there is…
-
FLEX200 / recommended device temperature
Our FLEX200 reports back a constant, yet toasty 67°C CPU temperature (via Syslog, at info-level / severity: 4). The rack it sits in is in an air conditioned room, it has no active components next to it top or bottom and airflow is given. CPU average is reported as 6 (percent I guess) and memory at around 40. Is that a…
-
I have no idea why this VPN is blocking only SOME traffic on a specific port
Hi, I've got a VPN300. I have no idea how old it is, it's an inherited hardware with my role. That said, I can see packets coming into the public side with the UI packet sniffer, but no corresponding packet leaving to the right destination. I'm sorry if I'm a bit unclear. I've been fighting with this for the last 9 hours…
-
VPN 1000 trouble
Hello! Suddenly it started throwing me out of the session on VPN 1000 (20-40 minutes after reboot) with the following error: Wrong CLI command, device timeout or device logout. Logs cannot be viewed.
-
Problems accessing website on SCR50AXE
Hi again Trying to access skechers.dk with the Ransomware / Malware Prevention enabled but the site is blocked. Tried these settings to whitelist the site, but without result. Anyone who can help?
-
SSL Inspection Whatsapp
Hi When receiving a picture on Whattsapp Desktop App on Windows 11 i get the following Log entry (ATP500) and the picture is not downloaded: client finished Receive fatal alert message: desc = 48(unknown_ca) => Block/Reset SSL session! Certificate is up to date. Is there a solution for this? Thank you.
-
ATP100 - FW 5.36P1 - Threat Intelligence Machine Learning again out-of-date
Hi, my last firmware was version "536ABPS0ITS-23WK17-r109100". This lab firmware was send to me by private message. Now I tried to update my ATP100 via cloud firmware but that was not allowed because of this special firmware version. I then installed old firmware V5.35 and after that I clicked on cloud firmware update to…
-
Error page, when Threat Management block sites on SCR50AXE
Hi Is it possible to show the users an error page, when the Threat Management blocks access to sites. As it is now, the page only times out and the users might think that the site is offline, instead of being blocked by the Threat Management
-
Error during uploading configuration on zyxel usg 310
Dear all, I am trying to upload configuration from one Zyxel usg 310 to another Zyxel usg 310. I am receiving error 42012 - Can't convert config and error 39001 Operation is prohibited. Can you help me… Thanks in advance.
-
SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on June 3, 2023, from 10 am to 12 pm (UTC+8). During this period, SecuReporter portal services and some of their related functions will be suspended. We apologize for…
-
Syslog / CEF format
I am wondering why all logs I send to my Graylog server are prepended with the facility ID. This breaks the auto-parsing on CEF / syslog messages and one must instead handle a RAW input with custom filters. Example Log: <142>May 17 13:14:28 usgflex200 CEF:0|ZyXEL|USG FLEX 200|5.36(ABUI.1)|0|IKE|4|devID=aaaaaabbbbbb…
-
DHCP CSV IMPORT on USG flex 500 (V5.10(ABUJ.0))
Hello The DHCP table has an import button to upload a csv file with IP addresses and the corresponding mac addresses to create dhcp reservations. After fiddling around this for 2 hours.... I conclude it does not work?? IP address, mac address, description (less then 16 chars a-z,A-Z,0-9, - and _ ) Is there anyone able to…
-
Anti-Malware False-positive or Real?
We have multiple devices reporting this detection: Virus infected SSI:N Type:Anti-Malware Signature Virus:Gen.Variant.MSILHeracles.cf775202 File:AD2F1837.HPPrinterControl_144.1.1068.0 Is this another false-positive or another distributed supply chain infection event?
-
Disable wireless radio on SCR50AXE
Hi Is it possible to disable the wireless radio on the SCR50AXE. I allready have to NWA AX110 in the setup, so i do not need the wireless radio in the router and the router is hidden in the closet, so wireless use is not optimal.
-
Content Filter licence (USG110, FW V4.73WK50)
Hello, is possible than after Content filter licence Expired, Content filter not work ? I knew we dont get updates, but, dont understand WHY not work. If I buy antivir, after buying period still running (of couurse without update definitions) - but RUNNING and detect older viruses (for example) … Thanky for answer. Vaclav
-
zywall 200 2fa stops working After Firmware V5.36(ABUI.1)
After Upgrading our USG Flex 200 V5.36(ABUI.0) on two different sites the 2FA stops sending emails and unit will loose web access after 6 hours and need rebooting. Have upgraded to V5.36(ABUI.1) and still not 2FA but no freezing yet. Also noticed "Send Report Now" under Email Daily Report no longer works. Both are getting…
-
IPSec-VPN problems
I have two sites. Site one has a USG100 and site 2 has a Flex 200. Site one is unchanged. Site 2 USE to have a Sonicwall and the two sites were connected with an IPSec-VPN. I removed the sonicwall at site 2 and replaced with with the Flex 200 and began setting up the P2P VPN again. Of course, I didn't change Site 1 config,…
-
Mac SecuExtender losing configuration
Hello All, I just rolled out IKEv2 with Google Auth 2FA to a client that has Macs. Two of the Macs (so far) have repeatedly lost their config. Doesn't seem to be a log off or reboot or anything. The config just disappears. When the software is opened again, it's back to asking for the activation code. No IKEv2 confg is…
