RADIUS: Rejecting User

We have a zywall 1100 and I am trying to configure it for client VPN access. The log is showing RADIUS: rejecting the user "username" however we don't have a RADUIS server configure. The authentication method is set to local and the username is configured locally on the firewall.

I can't understand why there is a radius error failing the authentication.

Am I missing something obvious or is this a n erroneous log entry?

All Replies

  • smb_corp_user
    smb_corp_user Posts: 163  Master Member
    Community MVP Second Anniversary 100 Comments 5 Answers

    I do not know for certain, but sometimes it can help to enable the setting, save settings, then disable the setting again (and save again). Only happened to me on smaller devices, though.

  • Dean_183
    Dean_183 Posts: 2
    First Comment

    Turned out it was an erroneous error machine. The firewall was using local authentication, and there was a password mismatch

  • smb_corp_user
    smb_corp_user Posts: 163  Master Member
    Community MVP Second Anniversary 100 Comments 5 Answers

    Thank you for the feedback. Happy to hear that you managed to solve the problem.

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