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Problems with registration Gold Security Pack - "Licence Key is not a Cloud Email Security license"
I'm having trouble registering my second Gold Security Pack. I checked the license first and then tried to register. I get the error message "Licence Key is not a Cloud Email Security license" The first Gold Security Pack was registered without this problem. Does anyone know this problem and could help me to solve it?
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My Devices is Zyxel OLT-1308S-22 is not booting
My Devices is Zyxel OLT-1308S-22 is not booting, Only MGMT Port Working and Other LAN Port are not working, my is boot loop , i want fix now, guys please us
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zywall vpn license authentication
Hello, I have purchased a Mac license for a remote VPN after the free trial had expired. I am, however, unable to register my activation codes. I can't enter the codes into the downloaded software due to the free trial being expired. What can I do? Thanks!
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EOL or not? zyxel usg60W and Switch GS1100-24
Dear all, I didn't find a clear answer into website… can someone can tell me if my 2 products: zyxel usg60W and Switch GS1100-24 are still operational and can be udated, supported? Or do I need to invest on new materials… Kind regards
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Gold Security Pack listed as Queued and Nebula downgraded to Base because of it.
We have a USG Flex 200 that was utilizing the 30 day trial of the Gold Security pack which was set to expire soon. So we purchased a 1 year renewal of the Gold Security Pack off the Marketplace. In the licensing it shows as Queued with 366 days renaming. The 30 day trials show as expired. All other devices are licensed…
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I brought my device on 11-june-2022 with 1 year SD-WAN License pack
Hi Team, I brought VPN 50 device on 11-June-2022. Now i was getting notification that license is going to expired on 22-feb-2023. Even when i brought this device i was having issue with registration. To whom i should reach as there was no support contact for india it seems. Regards Prakash
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ZyWall Secure Extender trial period end
Hello, i'm using Secure Extender to connect via VPN to my USG but today the trial period end. How is it possibile that a VPN client need a payment? is the first time in my life I see this... What are the alternatives? Thank you.
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License Access L3 Xs1930-10
Hi, i Just update to the latest version 4.80 in XS1930-10 and i see the posibility to upgrade license to have access to L3 options..Where can pruchase the license? I searched but i dont find it. I found it for XS1930-10 the license number its LIC-ACSL3-ZZ0004F, but i dont see it. Regards
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Does USG FLEX 100 firewall needs a subscription for work?
Does USG FLEX 100 firewall needs a subscription for work? Or potentially can work without it? We only need to make VPNs Thank You
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Device Registration
I cannot register my Zyxel device to myZyxel. (https://portal.myzyxel.com/)
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Services Activated but I did not Activate them!
Not sure if someone can undo this but I swear I was careful going through the steps not the activate them yet on this new FLEX200! as it is its showing: Trial30 / 30 days, Activated At: 2023-01-27, Expired At: 2023-02-26 In Use Standard366 / 366 days, Activated At: 2023-01-27, Queued Queued
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SecuExtender VPN client for Mac 2.2.0.19
Hi, I installed and configured the SecuExtender VPN client for Mac 2.2.0.19 and I tried the limited license for 30 days. I would like to add the purchased license, but I do not know where to put the license. I tried to uninstall and reinstall, but the free license is still there. Could you please help me ? Thank you
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Can somebody help me to delete my account
I only want to delete my myzyxel/nebula account and remove a device from it.
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Unregister nwa1123-ac pro
Hi i did get 2 nwa1123-ac pro and a wac5302D-S all of them gives the error that the devices are already registered. I cannot remove them because i don't have the information of the old company to get it removed. Who do i need to contact to get them unregistered?
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Zyxel MSC100G
Hi I have a Zyxel MSC100G Management Switch Card, but i dont know the login name and password. I think i can reset the switch card by uploading a default configuration file, but i cant find such file when searching on google. Does anyone know where to obtain a default confuguration file? Or perhaps a firmware update (if…
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device already registered
Hello, I bought a used USG210 from an ebay seller; the device is like new and works perfectly; I have updated the firmware to the latest release; the problem is that I can't register it in my myZyxel because it is already registered; is there a way to delete the previous registration ? thank you
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License check
Can you verify if USG FLEX 100 SN: S212L53100247 have a 1 year license included ? Because our technician that installed is not sure of right configuration on Nebula (show license INACTIVE currently), he can tell me only that have a "SECURITY BUNDLE" label on bottom
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Who do I need to contact to have a Nebula Pro Pack trial activated ?
Our MSP is interested in the Nebula Pro Pack but before we fully commit , is it possible to trial it ? Thank you
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SecuReporter Secure Report - Cannot configure history
When I go to secureporter / history / report it just says No Report Yet...It has been stuck there forever, no option to configure. Have double checked all settings are enabled. Am on old version 4.38 2020-04-07 remote site, afraid to upgrade because its 150 miles away. Is it version issue? Any way to patch without firmware…
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Guardar Configuracion sin nebula
Necesito guardar la configuración del router para que no la pierda cuando se apaga y enciende, no tengo internet en el equipo y tampoco nebula, gracias.
