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SecuReporter Secure Report - Cannot configure history
When I go to secureporter / history / report it just says No Report Yet...It has been stuck there forever, no option to configure. Have double checked all settings are enabled. Am on old version 4.38 2020-04-07 remote site, afraid to upgrade because its 150 miles away. Is it version issue? Any way to patch without firmware…
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Guardar Configuracion sin nebula
Necesito guardar la configuración del router para que no la pierda cuando se apaga y enciende, no tengo internet en el equipo y tampoco nebula, gracias.
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USG Flex 100 Security Pack
Hello, I bought the USG Flex 100 about a year ago. There was a UTM bundle there. This will now expire promptly. I would like to keep the WEB/DNS filter and the Malware filter. Where can you buy these licenses? Extending the bundle is too expensive.Or is it this one?…
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I have an error 33. how do i reset to use on new computer?
I had the ipsec vpn installed on another computer and tried to uninstall it but it wouldnt do it. how to i reset that license to use on a different computer?
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[SOLVED] USG110 remains "Not Registered"
hello all ! I bought an old USG110 with unused licences attached. I registered it on portal.myzyxel.com, I can se it, with associated licences (426 days remaining). But on the GUI, it remains "not registered". I tried to reboot, to wait, ... It's well connected to Internet so everything is there to allow it to access Zyxel…
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NSG100 Remote Access VPN Not working (Licence?)
Hi, we use an NSG100 and have Remote access VPN setup. I have not used it for a while and it now does not connect. We are on base pack, do we need to buy a licence to make the VPN work, thanks? See attached screenshot.
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License Service
Hello A few days ago i received a mail with this subject : "Dear Customer, Your access to the license service is about to expire in 14 days. Renew today without interruptions to your cloud service. Details on soon to expired licenses found below." It's for 3 access point. I don't undestand what that mean very good. Now i…
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Zyxel E-commerce Platforms Maintenance - 2022-10-09 06:00 - 09:00 (UTC+0)
Dear
Valued Customer, As
part of our commitment to providing you with better and more efficient
services, we
will be carrying out an infrastructure upgrade on Sunday, October 9,
2022, from 6 am to 9 am
(UTC+0). During this period, license purchases in Zyxel Marketplace, Zyxel
Circle and Nebula Control Center (NCC) will be…
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Informazioni su Ipotetica Licenza in scadenza
Buonasera, vorrei informazioni in merito a questa mail che mi avete mandato, dove alludete ad una licenza attiva sul mio firewall, che però non ricordo di avere attivato. Se non dovessi rinnovare questo ipotetico servizio cosa succederebbe? Il firewall smetterebbe di funzionare? Allego lo screen della mail Rimango in…
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ERR_CONNECTION_TIMED_OUT, only my hosted Websites Offline
I manage and develop several websites at www.solnet.ch Since last Monday evening (I was developping on one of my Websites), all my websites from my network, which I access via my Internet access, are no longer accessible. I've tried this from several PCs, laptops, iphones (Wifi-> Evard) and ipads. I disabled all software…
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Zyxel Service maintenance - 2022-10-02 22:00- 2022-10-03 02:07 (UTC+0)
Dear
Zyxel Customer, The myZyxel, MarketPlace/Circle, SecuReporter portal online services will be suspended due to system migration process. Reason: MyZyxel, MarketPlace/Circle, SecuReporter portal system migration process. Started from: 2022-10-02 10:00 PM (UTC+0) Completed: 2022-10-03 01:00 AM (UTC+0) 2022-10-03 02:07 AM…
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Old USG-1000 user - Licensing clarification for New Zyxel USG Devices
We have several USG 1000 devices.These devices are not quite keeping up with new broadband speeds. As I research replacements, I'm facing the licensing confusion. On our old equipment we had no licensing for IPSEC, L2TP tunnels orlicenses to use all the ports. We have no licensing on our USG 1000devices at all. I have no…
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WOL not working
I have this network card on a AMD x570 (MSI x570-a motherboard) with windows 11. It works flawlessly and I reached the speed we expected with the help of a gen4 Samsung 980 SSD. The big problem with this card is that WOL does not work. I have an identical computer that runs the same windows 11 and on that I bought a…
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network diagram for PCI compliance
Just found the ZON utility. Was hoping it would help with a network diagram to use for PCI compliance. Does it do any network diagrams? I have a USG40W... if not, is there a tool that anyone can recommend to help create a nice looking network diagram? Thanks. Tw
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SSLVPN WIN 11 DISCONNECT
When trying to connect me to the vpn via Secuextender, it automatically disconnects
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Help to free 3 ZYWALL IPSEC VPN CLIENT licenses
Dear zyxel support, I've reinstalled zywall ipsec vpn client but now I cannot reuse 3 licenses. Can you help me free them. Thank you for your support
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Where can I find Zyxel firmware for old devices?
I need to find the firmware for the ATA "P-2302R-P1C", but I can't find it on the Download Library page. I checked it on Wayback Machine, and on older pages I found that there were a lot of firmware for more old devices, incluiding the one I need. Can I still find those firmware?
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Adding standalone firewalls to nebula will lose the licenses?
Hello,I decided to switch to Nebula moving firewalls from an old account to the new one connected with Nebula services.On those on premise firewall I activated paid services (UTM, AP management etc.), so the problem is: will be those licenses moved to the Nebula services too?Or I will lose those paid services? Please give…
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ATP 100 Connection Not Working
I have an ATP 100 connected to business internet router in bridge mode on one side and a Net Gear Orbi mesh wi-fi on the other. The unit goes as far as a flashing sync light. The WAN light and LAN lights do not come up, and I can no longer get a connection. What to do?
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Account Settings - Change Email.
Hello, How is it possible to change the email via “Account Information”? https://accounts.myzyxel.com/users/edit_profile It looks like the email is the only parameter that cannot be changed! Regards, Stefan
