Please delete the User Account

Hello Zyxel Administrators,
I didn't find any other way, because unter "My Account" there is no option:
Would you please delete my user account from accounts.myzyxel.com and any other zyxel sites?
The account is double and not needed any more.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,483  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @HighFinesse,

    Could you check the link and screenshot below to submit a delete account request?
    Zyxel Privacy Policy

    Zyxel Melen


  • Hello Melen,

    thank you for your effort and the link. That was kind of you.
    I will write to that email address.


    But, don't you find it quite strange that Zyxel requires people to read several pages of text and then find a small entry with an email address, instead of just having a button "delete my account"?

    Greetings from Germany!
    Dietmar

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 301  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

    Dear @HighFinesse,

     

    Thank you for having this question.

     

    We'll bring this idea and have an internal discussion.

    However, we'll begin the process of deleting your MZC account.

    Please be aware of the email which you use for registration.

     

    Thanks.

     

    Ivan

  • Thank you very much, Ivan!

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