Please delete the User Account

Hello Zyxel Administrators,
I didn't find any other way, because unter "My Account" there is no option:
Would you please delete my user account from accounts.myzyxel.com and any other zyxel sites?
The account is double and not needed any more.

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 891
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers
     Zyxel Employee

    Hi @HighFinesse,

    Could you check the link and screenshot below to submit a delete account request?
    Zyxel Privacy Policy

    Melen
  • HighFinesse
    HighFinesse Posts: 3
    First Comment

    Hello Melen,

    thank you for your effort and the link. That was kind of you.
    I will write to that email address.


    But, don't you find it quite strange that Zyxel requires people to read several pages of text and then find a small entry with an email address, instead of just having a button "delete my account"?

    Greetings from Germany!
    Dietmar

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 60
    Zyxel Certified Network Administrator - WLAN First Comment First Answer Friend Collector
     Zyxel Employee

    Dear @HighFinesse,

     

    Thank you for having this question.

     

    We'll bring this idea and have an internal discussion.

    However, we'll begin the process of deleting your MZC account.

    Please be aware of the email which you use for registration.

     

    Thanks.

     

    Ivan

  • HighFinesse
    HighFinesse Posts: 3
    First Comment

    Thank you very much, Ivan!