VPN Client licenses

blturner Posts: 1  Freshman Member
edited April 2021 in Security
My VPN client just popped up that I have 8 days till my trial expires. I thought that VPN tunnels were part of the device not the client. I did not know that I was on a trial period.
Does this mean that all my clients are getting this popup as well? Do I have to manage a bunch of licenses for the dozen or so clients? Is this annual or one time?
I see add ons listed but I don't see part numbers. I Googled and found a 10 pack of Mac client licenses. Amazon did not list Secuextender as an item.
I am sure that I am asking questions that if I went and read long enough I could figure out, but this is really not jumping out at me.
Support is currently down for maintenance, and the support link just dumps you back out into a sea of knowledge base articles.


  • [Deleted User]
    [Deleted User] Posts: 118  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Dear @blturner
    Zyxel provides 2 types VPN clients.
    • IPSEC vpn client this one is licensed under the Greenbow and not for free. (just 30 days to try is free)
    • SSL VPN client SecuExtender
      Free for windows user,
      Licence required for MACOS user, so not for free (just 30 days to try is free)

  • how do i buy the osx secuextender licence? been trying and not getting anywhere. 
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    You can go to Zyxel official website, and contact with our window which is related with your region.
    The contact information as below
    Where to buy
  • tukutela
    tukutela Posts: 2
    First Comment
    yep did that, called each vendor in australia and all have had issues obtaining the licence or didn't know anything about it. any other ideas?
  • nnadmin
    nnadmin Posts: 9  Freshman Member
    First Anniversary First Comment
    If you are in Australia, try contacting the local Zyxel office sales@zyxel.com.au

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