Issue cannot acces to wifi Zyxel usg20w-vpn

JosephByTangier Posts: 2
edited April 2021 in Security
Wifi zyxel not appear, i have no access, i have download firmware to flash device usb, but it's not working too, plz i need help to flash device with a new firmware.

All Replies

  • PeterUK
    PeterUK Posts: 2,236
    100 Answers 1000 Comments Friend Collector Sixth Anniversary
     Guru Member

    You can't update the firmware by USB to the USG only from a PC.

    If you can't access the USG logon you need to reset and re-setup the USG

  • Thank you for your response.
    I reset a several time but still no access to USG logon
  • Zyxel_Vic
    Zyxel_Vic Posts: 276
    5 Answers First Comment Friend Collector Sixth Anniversary
     Zyxel Employee
    Hi @JosephByTangier
    Can you get the IP address from the USG20W-VPN correctly? If so, can you ping to the device IP address successful as well?

    Click this link to start:

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