Issue cannot acces to wifi Zyxel usg20w-vpn

JosephByTangier
JosephByTangier Posts: 2
edited April 27 in Security
Hello,
Wifi zyxel not appear, i have no access, i have download firmware to flash device usb, but it's not working too, plz i need help to flash device with a new firmware.
Thanks

All Replies

  • PeterUK
    PeterUK Posts: 1,056  Guru Member

    You can't update the firmware by USB to the USG only from a PC.

    If you can't access the USG logon you need to reset and re-setup the USG


  • Thank you for your response.
    I reset a several time but still no access to USG logon
  • Zyxel_Vic
    Zyxel_Vic Posts: 222  Zyxel Employee
    Hi @JosephByTangier
    Can you get the IP address from the USG20W-VPN correctly? If so, can you ping to the device IP address successful as well?


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