Issue cannot acces to wifi Zyxel usg20w-vpn

JosephByTangier
Posts: 2
Hello,
Wifi zyxel not appear, i have no access, i have download firmware to flash device usb, but it's not working too, plz i need help to flash device with a new firmware.
Thanks
Wifi zyxel not appear, i have no access, i have download firmware to flash device usb, but it's not working too, plz i need help to flash device with a new firmware.
Thanks
0
All Replies
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You can't update the firmware by USB to the USG only from a PC.
If you can't access the USG logon you need to reset and re-setup the USG
0 -
Thank you for your response.
I reset a several time but still no access to USG logon0 -
Hi @JosephByTangier
Can you get the IP address from the USG20W-VPN correctly? If so, can you ping to the device IP address successful as well?0
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