AP firmware synchronize cloud server failed
Comments
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AP firmware download failed. Reason: Device storage is not enough.AP firmware download failed. Reason: Device storage is not enough. File name:wtpinfo.AP firmware synchronize cloud server failed.0
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@PPBT
To analyze this case,
could you private message the details of remote access to me for checking further. (ex: SSH or teamviewer)
Charlie0 -
i'm also have seem troubleAP firmware download failed. Reason: Device storage is not enough.AP firmware download failed. Reason: Device storage is not enough. File name:wtpinfo.AP firmware synchronize cloud server failed.
how to fix it?0 -
Hi @itghost1978
Can you share firmware upgrading history on your device?
And I will send you private message for check this issue more detail.
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Same thing here, wtpinfo (whatever that is) will not fit in memory.
Upgrade history = brand new ZyWall 310 straight out of the box, no upgrades done ever. Running the latest V4.31(AAAB.1) released 2018-4-11 firmware.
Yes, the licenses have all been activated. Flash usage is 64%. Memory usage is 21%0 -
@Uncle_Bob
Regarding this case,
I will send you private message for check this issue more detail.
Charlie0 -
Please help!! I've the same problem.
device - usg60w, auto upgrade - disabled
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Hi @c7ic
Can you upgrade USG firmware to 4.33WK19 first.
ftp://ftp.zyxel.com/USG60W/firmware/433AAKZ0ITS-WK19-r88384.zip
And try to enter this command to flush memory.
Router> debug system _disk-cleanup
After cleared memory, and try to download AP firmware again.
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How I can download AP firmware manually?
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Hi @c7ic
You can go to Configuration > Wireless > AP Management > Firmware. Click Check button.
It will check the latest AP version on server.
And then click Apply button.
If device is controlling AP, then device will download AP firmware to system first and apply to your AP.
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