NEW GUEST-PLEASING NETWORK CHECKS IN AT TURKISH HOTEL, ELEVATING CUSTOMER EXPERIENCE

Zyxel_Jonas
Zyxel_Jonas Posts: 200  Zyxel Employee


Always wanting to up its facilities to improve the guest experience, Panorama Hotel knew an upgrade to its network would be a cost-efficient way of increasing customer satisfaction. Partnering with system integrator KBG Bilişim, the hotel deployed new backbone and edge networks powered by Zyxel’s GS1920 and GS2210 managed switches. The switches feature a flexible structure allowing standalone and cloud management, with the latter able to be managed anytime, anywhere from any device via the Nebula cloud networking management platform. The Nebula solution also allows simple, real-time installation and configuration, and lets IT staff access and manage all controlled devices via the cloud. Besides, the switches are equipped with a smart fan for unintrusive, whisper-quiet operation. To provide high data rates of up to 1.2 Gbps, NWA1123-ACv2 802.11ac access points were deployed. This AP’s optimized antenna and RF design provides seamless coverage while its dynamic channel selection avoids co-channel interference in high-density environments like the hotel’s entertainment areas. Furthermore, the AP’s wireless load balancing allows administrators to easily limit the number of clients associated with each AP, thus ensuring optimal performance and reliability.

We’re constantly improving ourselves to provide our guests with a peaceful and comfortable holiday. That’s why we decided on this project, and we were very satisfied with the support from KBG Bilişim and Zyxel Networks at every stage. In a very short time, all the devices were configured and working well. Our internet speeds have now reached the desired level throughout the entire hotel, and we’ve got a lot of extremely positive feedback from our guests as a result. We really appreciate KBG Bilişim and the entire Zyxel team.

Ahmet Duyu
IT Manager, Panorama Hotel

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Jonas,
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