Content Filter Issues Firmware V5.00(ABFW.2) Zyxel ATP 200

Infosetel2020

I have a problem with the content filter after updating the firmware from version V4.62 to version V5.00(ABFW.2). The content filter is ignored, it does not block any categories and forbidden addresses. I also tried a predefined profile. I don't have any record about content filter in log. I have the same zeros in the statistic.
This bug only occurred in version V5.00(ABFW.2).

Can anyone confirm the functionality of the contents filter in the new version of firmware?

Sorry for my English.

Thank you,

Juan Antonio

Zyxel_Cooldia

Hi @Infosetel2020,

Please help to paste below CLI result.

We would like to check content filter service status to see there is something wrong.

Router> debug system ps | match "contfltd"

Router> show utm-manager content-filter defaultport

Infosetel2020

Hi Zyxel_Cooldia,

I send you the information.

Thank you,

Juan Antonio

Infosetel2020

Hi Zyxel_Cooldia,

Do you have any news of the problem?

Thank you,

Juan Antonio.

Zyxel_Cooldia

Hi @Infosetel2020,
Content filter daemon seems working fine. We may need to check something more.
Can you send me your configuration file via private message? 

Infosetel2020

Hi Zyxel_Cooldia,

I have sent you the configuration, 

Thank you,

Juan Antonio.

pm24

Hi,
I have same problem.
Do you have any news of the problem?
Peter

Zyxel_Cooldia

Hi @pm24,
The issue previously was because the CF profile went missing for unknown reason. Once we have reconfigure, it can function as usual now

Can you provide debug log and search keyword "Content Filter" to see if there is something abnormal log ?

Monitor >  Log > View log