Unable to restore factory defaults on XGS1930-28

Bartestro

I've done almost everything.
Reseted with factory defaults with 3,4, 10 seconds.
Nothing helped, it seems switch is not resetting to default values.
Tryied with myZexel. I receive message device already registered.
Where I should go from here to recover access to my device?

Zyxel_Jason

Hi @Bartestro,

Welcome to Zyxel community!

Since there are Reset and Restore button in the front panel of XGS1930, please help to check if you press "Restore" button for over 7 seconds to do the factory default.

Hope it helps.