Wireless Stations disconnects

Support_Technoa

Hi,

We have a setup of USG60 and number of ZyXel access points controlled by USG. Recently we have noticed all wireless stations disconnects at the same time and can't reach the gateway and internet. This happens at least once in every day.

The problem usually resolve by restarting the APs through the controller management. USG & AP firmware are up to date.

Such incidents reported earlier? Please share your ideas for a permanent fix as this is a major concern now.

Best regards,
Technoa Support

Zyxel_Joslyn

Hi @Support_Technoa

We need more information to realize the detail of the issue.
If possible, please provide us the configuration of USG60 and the diagnostic which can be collected via MAINTENANCE -> Diagnostics -> Diagnostics. 
Thanks.

Joslyn