ZYWALL USG 20 KEEPS REBOOTING

Zyxel_Stanley

Hi @Maxinform
The latest firmware is 3.30 Patch 7.
According to ctipd reboot issue, you may try to disable Content-Filtering function on firewall and monitor if it helps.

Maxinform

Zyxel_Stanley said:

Hi @Maxinform
The latest firmware is 3.30 Patch 7.
According to ctipd reboot issue, you may try to disable Content-Filtering function on firewall and monitor if it helps.

Hi @Zyxel_Stanley
thank you for prompt suggest, I tried to disable Content-Filtering function on firewall, but issue is still present.
Here below sequential errors before reboot, captured by PuTTY

[coredumpApp] ctipd.bin daemon dead - core dumped!(2022-02-23-12-16-05-3.00-AACV.1-)ctipd.bin is dead at Wed Feb 23 12:21:45 2022App watch dog try to recover ctipd.bin at the 1 timectipd.bin is dead at Wed Feb 23 12:22:45 2022App watch dog try to recover ctipd.bin at the 2 timectipd.bin is dead at Wed Feb 23 12:23:45 2022App watch dog try to recover ctipd.bin at the 3 timectipd.bin is dead at Wed Feb 23 12:24:45 2022ctipd.bin is dead at Wed Feb 23 12:25:46 2022Recover ctipd.bin daemon fail.Ready to reboot system...Sleep 120 seconds to collect diagnostic-info ...Sleep 60 seconds to collect diagnostic-info ...Sleep 60 seconds to collect diagnostic-info ...Sleep 60 seconds to collect diagnostic-info ...Sleep 60 seconds to collect diagnostic-info ...Sleep 60 seconds to collect diagnostic-info ...diagnostic-info collect complete, reboot system now.

jonatan

@Maxinform

Hi, I had a similar problem on USG 300, turning off Antispam and CF and then reloading the gateway helped.