SSL Vpn problem

Hello
i have set a new SSL Vpne connection

But when i try to connect it read this error


[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Checking service (first) ...
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  SecuExtender Helper is running
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Try to connect to SecuExtender Helper
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  SecuExtender Helper is connected
[ 2021/09/30 20:24:47 ][SecuExtender Agent][INFO]    [summa] try to login xxxxxxxxx:443
[ 2021/09/30 20:24:47 ][SecuExtender Agent][INFO]    Connect to xxxxxxxxx:443
[ 2021/09/30 20:24:47 ][SecuExtender Agent][INFO]    Local address is xxxxxxx34
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DEBUG]   Connect success.
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Handshake LoopCounter: 0
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  1275 bytes of handshake data received
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  InitializeSecurityContext returns 0x90312
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Send 126 bytes of handshake data
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Handshake LoopCounter: 1
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  258 bytes of handshake data received
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  InitializeSecurityContext returns 0x0
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  SSL Handshake is successful
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  STREAM_SIZE: Header: 13    Trailer: 16, MaxMessage: 16384
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Protocol: TLS1.2
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Cipher: AES256
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Cipher strength: 256
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Hash: SHA384
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Hash strength: 0
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Key exchange: 0xae06
[ 2021/09/30 20:24:47 ][SecuExtender Agent][DETAIL]  Key exchange strength: 256
[ 2021/09/30 20:24:47 ][SecuExtender Agent][INFO]    Server subject: CN=vpn100_XXXX
[ 2021/09/30 20:24:47 ][SecuExtender Agent][INFO]    Server issuer: CN=vpn100_XXXX
[ 2021/09/30 20:24:47 ][SecuExtender Agent][ERROR]   **** Error 0x800b0109 authenticating server credentials! (0x0)
[ 2021/09/30 20:24:48 ][SecuExtender Agent][DETAIL]  SSL session is created
[ 2021/09/30 20:24:48 ][SecuExtender Agent][DETAIL]  Can't get authentication token(1)
[ 2021/09/30 20:24:48 ][SecuExtender Agent][DEBUG]   SSL Connection is going to be closed
[ 2021/09/30 20:24:48 ][SecuExtender Agent][ERROR]   user login device failed (0x0)
[ 2021/09/30 20:24:48 ][SecuExtender Agent][DEBUG]   SSL Connection is going to be closed
[ 2021/09/30 20:24:48 ][SecuExtender Agent][DETAIL]  Connection ends.


Thanks


All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 954  Zyxel Employee
    Hi @T_G,
    Welcome to Zyxel community.   =)
    Did you use firewall local account for SSL VPN user authentication? or it is external account?

  • T_G
    T_G Posts: 2
    Hello.
    I have created the user by local Firewall
    Thanks
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 954  Zyxel Employee
    edited October 2021
    Hi @T_G,
    Can you send me configuration file in PM for lab test?

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