The ZON download page does not work.

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Unkown_Username
Unkown_Username Posts: 2
edited August 2022 in Switch
https:://www.zyxel.com/form/zon_utility_download.shtml

After entering your information it is suppose to send you a link. It does not. I've tried on various email platforms, personal home, and our corporate office.  Each of these their own mail system and are independent of each other. In every case no link was ever received. 

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,634  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Unkown_Username,

    Welcome to Zyxel community!
    Have you check the junk mail?
    The mail sender is webmasters and the title is "Your Requested ZON Utility".

    Zyxel Melen

  • Unkown_Username
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    No there is no mail at all. I'm the system Exchange admin for our organization. The process appears to kick off fine, but never an email. I'm going to try again using different machines, browsers, and networks. I assume no one else has reported this issue, which means its likely isolated to myself. 
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,634  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Unkown_Username,

    May I know did you use the mail which register Zyxel community account to request ZON download link?

    Zyxel Melen