all network card lights off

LeviPonti

Hi, now i have another big problem; After a period where everything seemed to be working now this happens: the firewall works regularly for a while then the lights of the network cards go out and the only system is to unplug and restart the firewall because it does not connect to the web interface and not even ping. 

mMontana

Which device is having the issue you describe?

LeviPonti

Usg210

LeviPonti

Hi maybe i found what may be the problem: high cpu usage.

can anyone help me?

jasailafan

@LeviPonti CPU usage 50% is not quite high. When the lights of the network cards go out, is there anything wrong with the traffic go through the firewall? Is the whole device frozen? Try to connect serial console and see any abnormal messages appear on console.  

LeviPonti

the whole system is blocked. the ssh connection is also dropped.

LeviPonti

a few moments ago the problem recurred and by diverting some subnets to another outlet the lights of the network cards came back on and the firewall started working again.