IDP WHATAPP

juan_moreno

Hi everyone,

im facing problem with my IDP on my Zywall 310

It´s block Whatsapp sending and recieving files.

How can i solve within disabling the IDP

BEST REGARDS

Zyxel_Cooldia

Hi @juan_moreno,
When you are sending and receiving files by WhatsApp, do you see any IDP blocking log on “Monitor > Log > Category=IDP” ?

juan_moreno

Hi Cooldia,
nop, that was the first i checked.

Zyxel_Cooldia

Hi @juan_moreno,
Can you send me your configuration file via private message. I will try it on local lab.
BTW, I will move this post to “ZyWall VPN series”, “Security Services”  is mainly for myZyxel license related topic.

ChrisGer

Hi @juan_moreno
i've WhatsApp successfull running trough a USG with IDP

What i've done
1. stay sure, the following Patterns are not active in your IDP Profile


2. I've the following 3 additional ports configured on the USG to get fully connected with WhatsApp

Port 5222-5223/tcp
Port 3478/udp

With this configuration, WhatsApp can be used from the LAN to the WAN (with active IDP).

Regards & good luck
Christian