IDP WHATAPP

juan_moreno
Posts: 2
Freshman Member



Hi everyone,
im facing problem with my IDP on my Zywall 310
It´s block Whatsapp sending and recieving files.
How can i solve within disabling the IDP
BEST REGARDS
im facing problem with my IDP on my Zywall 310
It´s block Whatsapp sending and recieving files.
How can i solve within disabling the IDP
BEST REGARDS
0
Comments
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Hi @juan_moreno,
When you are sending and receiving files by WhatsApp, do you see any IDP blocking log on “Monitor > Log > Category=IDP” ?
0 -
Hi Cooldia,
nop, that was the first i checked.0 -
Hi @juan_moreno,
Can you send me your configuration file via private message. I will try it on local lab.
BTW, I will move this post to “ZyWall VPN series”, “Security Services” is mainly for myZyxel license related topic.
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Hi @juan_moreno
i've WhatsApp successfull running trough a USG with IDP
What i've done
1. stay sure, the following Patterns are not active in your IDP Profile
2. I've the following 3 additional ports configured on the USG to get fully connected with WhatsApp
Port 5222-5223/tcp
Port 3478/udp
With this configuration, WhatsApp can be used from the LAN to the WAN (with active IDP).
Regards & good luck
Christian
1
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