Google Authenticator not available on USG

TimBernhardson
Posts: 3
in Security
Have USG40 running V4.65(AALA.1). According to the various docs and release notes I should be able to use Google Authenticator for both Admin & VPN Access, however the only options shown are SMS and email. What needs to be done to enable Google Authenticator?
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All Replies
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Hi @TimBernhardson , enable two-factor authentication in user settings. I have it on firmware 4.70.
https://support.zyxel.eu/hc/en-us/articles/360018356680-Two-Factor-Authentication-with-Google-Authenticator-for-Admin-Access
https://support.zyxel.eu/hc/en-us/articles/4412733476114-Use-Google-Authenticator-for-2FA-VPN-connection
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I already viewed those two docs, and the option for Google Authenticator is not there. I did some more digging - what version of USG do you have? Looks like it may be an issue where Google Auth is only supported on the "Cloud USG" E.G. USG-Flex Product, and not on the USG40.
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I have Zywall 310.
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On the demo page (https://zylab.zyxel.eu:4433/) of the UAG 60W gateway (it does not differ in functionality from yours) there is also a GoogleGoogle Authenticator setting. But there's firmware 4.70
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Upgraded to 4.70 and the (partly) good news is that I now have the Google Authenticator option for Admin Access, Still only SMS or Email for VPN Access though. Guess I'll have to wait for a future upgrade. Thanks for the help.
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Hi @TimBernhardson,
Google Authenticator for VPN access is available in ATP/FLEX series. You could use ATP/Flex series to get more feature comparing to USG40.
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