Problem with SSO

LeviPonti
LeviPonti Posts: 34  Freshman Member
First Comment Fourth Anniversary
in Security 
In a subnet the firewall allows me to navigate for about 30 minutes after which it denies me access. I check and discover that I am no longer among the users connected on usg while on sso yes.
Has it already happened to anyone?

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @LeviPonti,

    It may need to check SSO agent log to see if it have any abnormal log.
    Can you send me SSO agent log in private message for further analyzing.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @LeviPonti,
    Thanks for the log. the issue can be solved by increasing user logon check interval.

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