IDP signature update has failed

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evgeny
evgeny Posts: 2 image  Freshman Member
First Comment
edited April 2021 in Security
Hi, there is a USG 300 gateway at updating of IDP signatures (according to the schedule once a week)I receive an error:

IDP signature update has failed. Connection time out. Please try it later. System will retry automatically several seconds later. (failed) at Mon May 28 09:11:02 2018


Comments

  • Blabababa
    Blabababa Posts: 151 image  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    I met this issue before and few hours later it came back to normal when I update the signature manually. Maybe you can try again sometime later.
  • evgeny
    evgeny Posts: 2 image  Freshman Member
    First Comment
    I had a similar on the USG 1000, after a while the very passed. And on USG 300 neither manually nor according to the schedule isn't updated since may 9.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,568 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    edited May 2018
    Hi @evgeny,
    I will help you to troubleshooting via private message.

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