IDP signature update has failed

evgeny

Hi, there is a USG 300 gateway at updating of IDP signatures (according to the schedule once a week)I receive an error:

IDP signature update has failed. Connection time out. Please try it later. System will retry automatically several seconds later. (failed) at Mon May 28 09:11:02 2018

Blabababa

I met this issue before and few hours later it came back to normal when I update the signature manually. Maybe you can try again sometime later.

evgeny

I had a similar on the USG 1000, after a while the very passed. And on USG 300 neither manually nor according to the schedule isn't updated since may 9.

Zyxel_Cooldia

Hi @evgeny,
I will help you to troubleshooting via private message.