Can't access anymore web GUI interface on USG 310

dtmtech
dtmtech Posts: 11
First Anniversary First Comment
I did not access for some time the USG 310 and today when I tried I could not reach the GUI interface via https://192.168.1.1 - I simply get a connection error like the https service port was switched off. Ping is OK, the functionality of the USG310 is nominal, but no GUI access at all. Could have it been an automatic firmware update? I was using google authenticator. Any suggestion in order to access the USG 310 in this condition? Am I perhaps missing a port number for accessing the GUI?

thank you

Davide

Accepted Solution

  • dtmtech
    dtmtech Posts: 11
    First Anniversary First Comment
    Answer ✓
    PeterUK said:
    If you have a backup config you could reset the USG and reload the config

    Hi Peter, thank you for your suggestions. Actually after struggling with my internal documents I realized that for security reasons I changed the port for https access to another one different from the standard 443. Using the right port I managed to access the USG310, there was also a firmware update pending but it was not installed. So it was all my fault :smiley:

All Replies

  • PeterUK
    PeterUK Posts: 2,704  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    If you have a backup config you could reset the USG and reload the config
  • dtmtech
    dtmtech Posts: 11
    First Anniversary First Comment
    Answer ✓
    PeterUK said:
    If you have a backup config you could reset the USG and reload the config

    Hi Peter, thank you for your suggestions. Actually after struggling with my internal documents I realized that for security reasons I changed the port for https access to another one different from the standard 443. Using the right port I managed to access the USG310, there was also a firmware update pending but it was not installed. So it was all my fault :smiley:

Security Highlight