Unable to register device on myZyxel

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Wirthmueller
Wirthmueller Posts: 1 image  Freshman Member
in Security
I have entered all device details however the service says device cannot be found

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  • Fred_77
    Fred_77 Posts: 147 image  Ally Member
    5 Answers First Comment Friend Collector Fifth Anniversary
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    Hi,
    maybe your device has been already registered on nebula?
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,482 image  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Eighth Anniversary
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    Hi @Wirthmueller
    You can send private message to me and please attach device Serial number and MAC address for further check on Server Side.

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