Paid for the content filter. still able to go to sites

I paid for the content filter. still able to go to sites that I have in the forbidding list. What am I doing wrong? 

All Replies

  • Fred_77
    Fred_77 Posts: 115
    5 Answers First Comment Friend Collector Second Anniversary
     Ally Member
    Hi @CommercialConnection,
    your device?
  • Fred_77
    Fred_77 Posts: 115
    5 Answers First Comment Friend Collector Second Anniversary
     Ally Member
    Also, what list have you compiled? The one next to the "General" section or the one inside the custom service?
    Is CF profile linked to the correct security policy?
  • BrownB
    BrownB Posts: 9
    Thank you for posting that it could be just the thing to give inspiration to someone who needs it! Keep up the great work!
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,185
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
     Zyxel Employee
    Please provide the following information.
    1. The configuration file of your USG. You can send startup-config.conf to me in private message.
    2. The URL of the website 

    Click this link to start: https://bit.ly/3R2Wx52
    Emily

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