Paid for the content filter. still able to go to sites

CommercialConnection

I paid for the content filter. still able to go to sites that I have in the forbidding list. What am I doing wrong? 

Fred_77

Hi @CommercialConnection,
your device?

Fred_77

Also, what list have you compiled? The one next to the "General" section or the one inside the custom service?
Is CF profile linked to the correct security policy?

Zyxel_Emily

Hi @CommercialConnection,

Please provide the following information.

1. The configuration file of your USG. You can send startup-config.conf to me in private message.

2. The URL of the website