Paid for the content filter. still able to go to sites

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CommercialConnection
CommercialConnection Posts: 1 image  Freshman Member
in Security
I paid for the content filter. still able to go to sites that I have in the forbidding list. What am I doing wrong? 

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  • Fred_77
    Fred_77 Posts: 147
    5 Answers First Comment Friend Collector Fifth Anniversary
    image  Ally Member
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    Hi @CommercialConnection,
    your device?
  • Fred_77
    Fred_77 Posts: 147
    5 Answers First Comment Friend Collector Fifth Anniversary
    image  Ally Member
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    Also, what list have you compiled? The one next to the "General" section or the one inside the custom service?
    Is CF profile linked to the correct security policy?
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
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    Please provide the following information.
    1. The configuration file of your USG. You can send startup-config.conf to me in private message.
    2. The URL of the website 

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