unable to register my newly purchased device

prakash
prakash Posts: 2
When i try to register device in the myportal. It gives an error the device is already registered

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,378  Zyxel Employee
    Sixth Anniversary 10 Comments 100 Answers Friend Collector
    Hi @prakash
    You can login to Myzyxel.com portal on your browser first.
    And then kick hyper link portal.myzyxel.com at Configuration > Licensing > Registration page.
    Browser will redirect device registration page to you. (Serial number and MAC Address will auto field)
    After clicking submit, device is able register to your account without problem.

    Share yours now! https://bit.ly/4aO0BMF

    Stanley

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