unable to register my newly purchased device

prakash

When i try to register device in the myportal. It gives an error the device is already registered

Zyxel_Stanley

Hi @prakash
You can login to Myzyxel.com portal on your browser first.
And then kick hyper link portal.myzyxel.com at Configuration > Licensing > Registration page.
Browser will redirect device registration page to you. (Serial number and MAC Address will auto field)
After clicking submit, device is able register to your account without problem.