Can't Access GS1900-24E web interface via WiFi

dw15693
dw15693 Posts: 3
edited August 26 in Switch
I have my switch connected to the main router via ethernet on port 23 which is set to access my management VLAN. When I plug my PC into one of the switch ports directly which are set to the management VLAN I can access the web interface. When I connect to the management wifi provided by my router which is on the management VLAN I cannot access the web configuration page and just get a ">" on a blank white page. I can however SSH into the switch when connected like this. I can also reach the management page of a downstream access point through the switch. Any idea why I cannot access the management page when not directly connected to the switch ports?

Accepted Solution

  • dw15693
    dw15693 Posts: 3
    Answer ✓
    Both tests were with Mac on safari. I have found that enabling VLAN trunk on the uplink port seems to solve this issue even though all the VLANs used in the network are known to the switch. 

All Replies

  • Zyxel_Adam
    Zyxel_Adam Posts: 254
    Zyxel Certified Network Administrator - Nebula First Comment First Answer Friend Collector
     Master Member
    Hi @dw15693,

    Welcome to Zyxel Community!

    I could access to GS1900-24E web GUI throught management VLAN from router WiFi on my local test.
    May you try to use a different browser or private browsing (Incognito mode) and access again?
    Adam
  • dw15693
    dw15693 Posts: 3
    I have tried both Safari and Chrome and I just get this:


  • Zyxel_Adam
    Zyxel_Adam Posts: 254
    Zyxel Certified Network Administrator - Nebula First Comment First Answer Friend Collector
     Master Member
    edited June 20
    Hi @dw15693,

    I use a Macbook Air to connect to GS1900-24E via WiFi router SSID, wired, and AP's SSID by using Chrome/Safari and it's working.

    You mentioned that your wired PC and a PC connects to an access point has no issue while connecting to GS1900-24E GUI. Were you using this Mac to run these tests as well?
    Is so, please clear browser cache and test it again.
    Adam