Geo-IP country database download has failed

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a1601
a1601 Posts: 30  Freshman Member
First Anniversary 10 Comments Friend Collector
Today there was a problem with manual updating the Geo-IP database to 20220706 from the one of location (there is no problem from the other location). Most likely a problem with the local ISP, how can I check the availability of the server, which address need to check?

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,068  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited July 2022
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    Hi @a1601

    We suggest you can press the “Update Now” button to check if you already have the latest GeoIP database. 


    BTW, whenever you trying to update the Geo IP database, you would inquire the FQDN ”service-dispatcher.cloud.zyxel.com ” firstly then to check if you need to update the latest Geo IP database, as below:



    Thanks :) .



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