Wan2 on usg60w

Confimp

I changed my Wan2 provider previously configured with PPPOE account, and working as failover.

Now, with new provider, I don't have any pppoe credentials, and the wan2 connection doesn't work anymore (i simply connect wan2 port to my modem/router).

How must I configure the wan2  connection?  Do I need to remove the isp account? how?

thank you

Zyxel_Emily

Hi @Confimp,

To disable wan2_ppp on Interface Status, go to CONFIGURATION > Network > Interface > PPP. Select wan2_ppp and inactivate it.

smb_corp_user

Contact your ISP and verify if your new WAN2 connection is a DHCP connection, as opposed to the old-school PPPoE connection from your previous provider. If the new connection is DHCP, you should be able to configure the new connection as a default connection via one of the Connection Wizard options.

Confimp

It's a FTTC connection with static ip address.
If i connect a cable directly to modem LAN Ports I can navigate.
I tried to configure the new connection via Quick Setup Wan Wizard, but in the Interface Status summary I still see wan2_ppp under wan2 (please see attached image).


 

Zyxel_Emily

Hi @Confimp,

To disable wan2_ppp on Interface Status, go to CONFIGURATION > Network > Interface > PPP. Select wan2_ppp and inactivate it.