When i connect an i phone to my uag 4100 the authentication page dose not populated.

Neeraj

When i connect an i phone to my uag 4100 the authentication page dose not populated and i have manually enter 1.1.1.1 in safari browser then page is appear. In case of android phone thair is no problem.please halp.

Zyxel_Bella

Hi @Neeraj

 

Once iOS station auth timeout and can’t go to the internet, but is some cases Apple device does not pop out login page automatically because its CNA doesn’t trigger even user disconnect and re-connect again.

There is a way to resolve iOS issue by type a HTTP URL like http://neverssl.com in your browser then it will redirect to login page to cover this case.

 

Thank you.

 

Regards,

Bella

 

 

Neeraj

My devices are installed in hotel everyday 100s of user check-in it is not possible for over it staff to take gust iphone and try to login by trying different methods. Is there any other method in which we can make some changes in our uag 4100 config to handle this problem.

Zyxel_Bella

Hi @Neeraj

 

As this behavior is from some iOS devices that doesn’t trigger CNA automatically, some cases can be resolved by upgrade the iOS version but UAG couldn’t help much.

The captive portal will redirect to authentication page when it captures the traffic so when user browse a http website, then the case will be covered.

 

Regards,

Bella

 

Neeraj

Is thair any update available so the uag 4100 print qr code with user name password as printed by uag 50

mMontana

According to this page https://webservice.zyxel.com/end-of-life UAG 4100 is EOL and EOS since beginning of March 2022.

Unfortunately no firmware link is available to testify the latest firmware available. Neither is available firmware on support (no support page on support site, but it was there, as duckduckgo testify) or on MyZyxel. With a sudden death of Zyxel FTP Firmware directory, also this cannot be scrubbed in any way.

It seems Zyxel is pushing you to buy an USG110, which will be EOL at the end of the year.

Therefore, the push moves to USG Flex 500. Quite a bald stunt... IMVHO at least access to latest firmware should be done.

Zyxel_Vic

Hi @mMontana
Thanks for your feedback. We removed our FTP service due to security concerns. 
Regarding to those EOL/EOS models, perhaps we can consider to put the EOL/EOS final release download links onto the forum "News & Release" category so that people still can have a place to download it.

mMontana

Zyxel_Vic said:

Hi @mMontana
Thanks for your feedback. We removed our FTP service due to security concerns. 
Regarding to those EOL/EOS models, perhaps we can consider to put the EOL/EOS final release download links onto the forum "News & Release" category so that people still can have a place to download it.

IMHO this is the wrong place.
The correct place IMVHO should be into support section, within the specs sheets and the user manual. With a red badge "End of support".
Hope to see soon something different.

Neeraj

Can we expect last firmware update of uag 4100 neer future.