AP country code removed from 4.x wireless controller?

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mMontana
mMontana Posts: 1,338  Guru Member
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edited August 2022 in Security
Moreover... When?
Page 292 of the user manual, date 11/11/2021.
Copy and paste.
9.1.1 What You Can Do in this Chapter
• Use the Controller screen (Section 9.2 on page 292) to set how the Zyxel Device allows new APs to
connect to the network and set the country code of APs that are connected to the Zyxel Device.

Device USG40, managing two NWA-5123AC. Firmware 4.72 WK28.
No trace of the country code in Configuration > Wireless > Controller.
Figure 233, page 292
No trace of the country code in Configuration > Wireless > Controller either
What happened?
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  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 271  Zyxel Employee
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    Please help us to SSH into the USG40,
    Use the command “psm atsh“ to check if the value of the Default Country Code is “FF” or not.
    Thanks for your help.
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    here's the full output. The Default Country Code is E1.

  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 271  Zyxel Employee
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    Hi, @mMontana

    We have reproduced the symptom,
    I have created a ticket for this, please help us to keep an eye on the email.
    We'll update you if anything is in new progress!
    Sorry for the inconvenience, 
    Thank you.
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    Thanks for the update. For several reasons I am not in a position of install any "beta/test/preview" firmware, Lab firmwares are accepted by the policy subscribed with the customer (due to Zyxel official support). I currently do not have any test device/environment for using "non lab" firmwares.
    FYI, also USG60W suffer the same issue with firmware V4.72(AAKZ.0)ITS-22WK28-r104687.



  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,462  Zyxel Employee
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    Hi @mMontana,
    Thanks for the issue reported. We will fix in the next official firmware and weekly firmware (Without built-in AP model USG40/USG60).
    As for built-in AP model USG40W/USG60W, due to regulatory compliance, the wifi country code cannot be modified.
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    edited August 2022
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    Never happened that a USG40W was bought in europe and then used in US from another company?
    Therefore... a product that has been commercialized on one country cannot be used into another?
    Also "the issue reported" is baffling me. Zyxel published the same image i received into its own manual, citing chapter and page was not a fluke. Therefore: neither the manuals are reviewed?
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,462  Zyxel Employee
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    We are currently working on revising all series User's Guide, estimated to be updated to user guide and web help concurrently in early September. 
    Apology for any inconvenience caused.
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    @Zyxel_Cooldia I hope this experience will help improve the process of compose and review of the user manuals. :-)
  • mMontana
    mMontana Posts: 1,338  Guru Member
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    UP! Any news for a issue-solving release?
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,462  Zyxel Employee
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