Configuration converter seems not working

mMontana
mMontana Posts: 1,300  Guru Member
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I am not able to have a converted configuration....
Steps to reproduce:

  • download a startup-configuration from a 3.30 P3 USG20
  • rename as DATE_USG20_330_site_startup-config.conf
  • opened Configuration Converter in In Private Microsoft Edge 105
  • selected "Zywall USG20 3.30" and "USG20-VPN 4.20"
  • load the configuration
  • clicked "copy all" ports (only LAN1 used)
  • clicked "convert"
  • page reload, only with the image header "Automated Configuration Migration Tool". Nothing more happens.
One more question: the downloaded configuration is uploadable on 5.31 device? Or must be re-converted?

All Replies

  • mMontana
    mMontana Posts: 1,300  Guru Member
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    edited September 2022
    Chrome 105.0.5195.127 incognito : the same.
    Vivaldi 5.4.2753.51: the same.
    Firefox 32 bit 91.13.0 ESR: the same.
    Firefox 32 bit 102.3.0 ESR: the same.
    Firefox 64 bit 105.1.0: the same.

    Seems that ZyWALL Series Converter 2.0.8 is quite a non exiting converter.

    I use Sophos antivirus, may this be the issue?
    Edit: no.
    Edge, in private mode, no AV (Windows Defender), not even the header image loaded.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
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    Hi @mMontana,

    Thanks for issue report. We are checking this issue, will keep update status on this one. 
  • mMontana
    mMontana Posts: 1,300  Guru Member
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    edited September 2022
    mMontana said:

    • download a startup-configuration from a 3.30 P3 USG20
    Typo and my error here...
    Firmware release of the source device is 3.30(BDQ.9)ITS-WK48-r74988 / 1.17 / 2016-11-30 18:17:33. AFAIK the last LAB firmware available from Zyxel

  • mMontana
    mMontana Posts: 1,300  Guru Member
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    Up. Sorry to bug again.
    In a couple of weeks I'm gonna have to upgrade three sites from USG20 to USG50 Flex. Oh, sorry, they call it USG20-VPN on boxes.
    Lacking of working configuration converter is a bummer, because for the upgrade to come trough I must re-do configuration from scratch on 5.31 version firmware. Hope to see soon updates.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
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    Thank you for your continued support. We will add this in a future improvement plan. 
    If you have any questions about Converter or run into any problems with the conversion process, we’d be happy to help.

  • 2ISR
    2ISR Posts: 1
    First Comment

    Hello,

    seems to have same problem today again, converter from USG20 to USG20VPN (Flex50) not working instead of USG20 to USG40 is working perfectly with same startup config. could you fix this issue on the tool ?

  • mMontana
    mMontana Posts: 1,300  Guru Member
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    I have the same issue from USG20 to USG20-VPN.

    Also the converter do not specify if the (allegedely) converted configuration will be ok with ZLX 5.x firmwares.

    @2ISR consider this experience before use the converted configuration. I'm having second, third and fourth guesses before do that again.

  • MatteoDS
    MatteoDS Posts: 3
    First Comment
    Hello, I need to convert a usg20 firewall configuration into a new usg20-vpn; I can't convert the file because the converter doesn't download the converted file.
    Anyone can help me?
    Thank you
    

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
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    Hi @2ISR ,and @MatteoDS ,

    Please send me startup configuration in PM.

    I will help you to convert it.

  • mMontana
    mMontana Posts: 1,300  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer

    I had to manually the configuration from USG20 to USG 50 flex, due to lack of 3.0 to 4.0 converter working. At least, this time I had none of the issues about the trial time wasted after using the converted configuration.

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