Configuration converter seems not working

mMontana

I am not able to have a converted configuration....

Steps to reproduce:

• download a startup-configuration from a 3.30 P3 USG20
• rename as DATE_USG20_330_site_startup-config.conf
• opened Configuration Converter in In Private Microsoft Edge 105
• selected "Zywall USG20 3.30" and "USG20-VPN 4.20"
• load the configuration
• clicked "copy all" ports (only LAN1 used)
• clicked "convert"
• page reload, only with the image header "Automated Configuration Migration Tool". Nothing more happens.
  

One more question: the downloaded configuration is uploadable on 5.31 device? Or must be re-converted?

mMontana

Chrome 105.0.5195.127 incognito : the same.

Vivaldi 5.4.2753.51: the same.

Firefox 32 bit 91.13.0 ESR: the same.

Firefox 32 bit 102.3.0 ESR: the same.

Firefox 64 bit 105.1.0: the same.

Seems that ZyWALL Series Converter 2.0.8 is quite a non exiting converter.

I use Sophos antivirus, may this be the issue?

Edit: no.

Edge, in private mode, no AV (Windows Defender), not even the header image loaded.

Zyxel_Cooldia

Hi @mMontana,

Thanks for issue report. We are checking this issue, will keep update status on this one. 

mMontana

mMontana said:

• download a startup-configuration from a 3.30 P3 USG20

@zyxel_cooldia

Typo and my error here...

Firmware release of the source device is 3.30(BDQ.9)ITS-WK48-r74988 / 1.17 / 2016-11-30 18:17:33. AFAIK the last LAB firmware available from Zyxel

mMontana

Up. Sorry to bug again.

In a couple of weeks I'm gonna have to upgrade three sites from USG20 to USG50 Flex. Oh, sorry, they call it USG20-VPN on boxes.

Lacking of working configuration converter is a bummer, because for the upgrade to come trough I must re-do configuration from scratch on 5.31 version firmware. Hope to see soon updates.

Zyxel_Cooldia

Thank you for your continued support. We will add this in a future improvement plan. 

If you have any questions about Converter or run into any problems with the conversion process, we’d be happy to help.