NWA50AX continuous green light problem (Disconnected)
Does anyone have the same problem ? I have still guarantee and both of them has 6,25 p 10 firmware also.
Accepted Solution
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Hi @Kubilay
Normally, when the NWA50AX LED is on steady green means that there are the wireless clients connected with NWA50AX. From your description, we know that the one of your AP is working normally and another AP’s led is on steady green light but the clients disconnected with device.
To identify your problem, we would like to check your event log of your malfunction device.
- In standalone mode, go to Maintenance > Log and get a screenshot of your event log.
- If your AP is online on Nebula CC, please provide your organization/site name and enable Zyxel Support at Help > Support request, so we can access your organization to check the device log for you.
Besides, here is the NWA50AX LED light behaviors for you to refer.
KayKay
0
All Replies
-
Hi @Kubilay
Normally, when the NWA50AX LED is on steady green means that there are the wireless clients connected with NWA50AX. From your description, we know that the one of your AP is working normally and another AP’s led is on steady green light but the clients disconnected with device.
To identify your problem, we would like to check your event log of your malfunction device.
- In standalone mode, go to Maintenance > Log and get a screenshot of your event log.
- If your AP is online on Nebula CC, please provide your organization/site name and enable Zyxel Support at Help > Support request, so we can access your organization to check the device log for you.
Besides, here is the NWA50AX LED light behaviors for you to refer.
KayKay
0
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