Firmware update from download

Sentinel
Sentinel Posts: 1  Freshman Member
Sixth Anniversary
edited April 2021 in Security
USG40 - I tried to update the firmware by downloading it from your site and then doing the update from my local drive rather than using the cloud, but it does not work. It says that it is uploading the the firmware but it just hangs there and never completes the firmware update.

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,386  Zyxel Employee
    100 Answers 1000 Comments Friend Collector Seventh Anniversary

    Hi @Sentinel

    Welcome to Zyxel community :) 

    Did you refresh your browser when it displaying “firmware upload is in progress”?

    How about “Sys” LED status? Does reboot device has helpful this situation?