Firmware update from download

Sentinel
Sentinel Posts: 1
edited April 2021 in Security
USG40 - I tried to update the firmware by downloading it from your site and then doing the update from my local drive rather than using the cloud, but it does not work. It says that it is uploading the the firmware but it just hangs there and never completes the firmware update.

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @Sentinel

    Welcome to Zyxel community :) 

    Did you refresh your browser when it displaying “firmware upload is in progress”?

    How about “Sys” LED status? Does reboot device has helpful this situation?

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